- Needham Bank (Needham, MA)
- …contact center process procedures/knowledgebase/communication, sales and quality programs, contact center technology support , scheduling/staffing, ... with disabilities to perform essential duties. ESSENTIAL DUTIES & RESPONSIBILITIES + Defines contact center strategy and leads the implementation of a superior… more
- DXC Technology (Tulsa, OK)
- …customer experience transformation. **Essential Job Functions:** + **Life & Annuity Contact Center Operation Manager** + Oversees the day-to-day operations ... of the customer support center operations. + Conveys customer feedback... processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders from… more
- General Dynamics Information Technology (Fairfax, VA)
- …and verify information + Manage a high volume of calls in an inbound contact center environment supporting individuals, families, and businesses that have been ... available in: + Bossier City, LA. (https://gdit.wd5.myworkdayjobs.com/External\_Career\_Site/job/Any-Location--Remote/XMLNAME--500-Bonus National-Assistance- Contact - Center -Professional 1775-hr-Bossier-City--SEASONAL-\_RQ201370) + Natchitoches, LA… more
- Citigroup (Irving, TX)
- …in your work, come join us. We'll enable growth and progress together. The Back Office/ Contact Center Operations - Application Support Analyst t is a ... professional role operating within the Contact Center Operations team within our Operations Technology ...operational support for critical back office and contact center applications, including workflow, live chat,… more
- Citigroup (Irving, TX)
- …work, come join us. We'll enable growth and progress together. The Back Office / Contact Center Operations - Application Support Lead is a strategic ... + Provide primary operational support for critical back office and contact center applications, including workflow, live chat, chatbot platforms, and… more
- Mass Markets (Wichita, KS)
- … Representative to provide first-level support for technical issues in our contact center . You will assist customers with troubleshooting, product setup, and ... + 1-2 years of technical support or IT helpdesk experience in a contact center . + Strong knowledge of operating systems, browsers, and common software. +… more
- Mass Markets (Wichita, KS)
- …ourselves as a trusted partner in the industry. We are seeking dedicated and compassionate Contact Center Support Agent to join our team. In this role, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Stanford Health Care (Newark, CA)
- …Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong understanding ... of CCaaS ( Contact Center as a Service) solutions, ...monitoring of applications in production use + Coordinate application support with other information technology teams including… more
- Kyndryl (Atlanta, GA)
- …and implement customer experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- UIC Government Services and the Bowhead Family of Companies (San Antonio, TX)
- **Overview** BROOKE ARMY MEDICAL CENTER (BAMC) INFORMATION TECHNOLOGY (IT) SUPPORT (BAMCIT): Bowhead seeks individuals to network with relative to a ... potential opportunity supporting theGeographic Service Providers (GSP) Brooke Army Medical Center (BAMC) IT Support Services directorate located in San Antonio,… more