- Entergy (The Woodlands, TX)
- …**Legal Entity:** Entergy Operations, Inc.-EOI **Mission:** The Performance Monitoring & Analytics Center (PMAC) exists to support the Smart Operations Center ... strategic vision using knowledge, data, and analytics to support our customers and drive improvements in our asset portfolio's utilization. **We Support this… more
- Entergy (New Orleans, LA)
- …and alarm data and provide the first tier response from a control center environment. Working closely with network and data integrity analysts, Advanced Grid Ops ... appropriate group to resolve-i.e. telecom field resources, OpCO servicemen, IT support , etc. AGOAs are also responsible for planning and implementing configuration… more
- Louisiana Department of State Civil Service (Baton Rouge, LA)
- …of State Civil Service serves as the bridge between people, data, and technology . Our team oversees the collection, analysis, and reporting of workforce data that ... that help agencies use data with confidence. Beyond data, we design, support , and improve custom in-house applications that serve our department, human resources… more
- TEKsystems (Phoenix, AZ)
- …+ Customer Service + ADA Program Knowledge + Data Processing + Call Center Operations + Troubleshooting + Administrative Support Experience Level Entry Level ... dedicated Customer Service Representatives to serve as the frontline support for our organization. This role requires a minimum...role requires a minimum of one year of call center experience and a commitment to providing exceptional service.… more
- The Clorox Company (Burnside, KY)
- …MES/EWM, and coach teammates on utilization of the MES/EWM systems. + Support production reporting databases, lead technology change initiatives to minimize ... our purpose and values, and with people at the center of everything we do, we believe every one...manage active directory accounts and shared drive folder access; support badge card system, technology updates and… more
- Zoom (Washington, DC)
- …proposition and business impact Required Qualifications: + 7+ years of enterprise experience in contact center or selling CX technology solutions + History ... solution selling. The ideal candidate will target and penetrate organizations with 250+ contact center agents, building a robust pipeline of net-new business… more
- Mass Markets (ND)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... we offer a variety of benefits and incentives to support and reward our team members. What You Can...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (AL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... we offer a variety of benefits and incentives to support and reward our team members. What You Can...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- The Walt Disney Company (San Antonio, TX)
- …+ Experience working with international Business Process Outsourcers + Experience working with contact center technology such as Salesforce and Nice ... implementation, and continuous improvement of workflows and policies that support both Assisted and Self-Service experiences. This role is...years of equivalent experience in program management in a contact center environment, contact … more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... we offer a variety of benefits and incentives to support and reward our team members. What You Can...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more