• Senior Manager, Workforce Management

    The Walt Disney Company (San Antonio, TX)
    …planning and execution of queue strategy in an easily consumable manner for contact center audiences + Assist director in delivering annual and long-term ... Manager in San Antonio, TX who will be an outstanding addition to our Workforce Optimization and Capacity Planning team. This role will focus on delivering accurate… more
    The Walt Disney Company (05/11/25)
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  • Director of Workforce Innovation…

    Access Dubuque (Dubuque, IA)
    Director of Workforce Innovation and Opportunity Act (WIOA) **Northeast Iowa Community College** 1 Positions ID: 76333 Posted On 07/30/2025 **Job Overview** The ... aspects of Title I operations across the Northeast Iowa Workforce Development Board (NEIWDB) region, ensuring alignment with ...majority of the time spent working in this class. Management may assign additional tasks related to the type… more
    Access Dubuque (07/31/25)
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  • Manager, Workforce Optimization

    Broadview FCU (Albany, NY)
    …workforce performance and budget. + Drive optimization and governance of workforce management tools (eg, Calabrio, Workday), ensuring data integrity, ... NY or Albany, NY, and surrounding areas.Summary of Role: The Manager, Workforce Optimization (WFO) is a strategic leader responsible for designing and executing… more
    Broadview FCU (07/08/25)
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  • Regional Traffic Management Center…

    Commonwealth of Pennsylvania (PA)
    Regional Traffic Management Center Operator Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/5024079) Apply  Regional Traffic Management ... Thoms Run Rd. City Bridgeville, Pennsylvania Zip Code 15017 Contact Name Edward Miller Contact Phone ###...Transportation is actively looking to hire a Regional Traffic Management Center Operator for Allegheny County. This… more
    Commonwealth of Pennsylvania (08/04/25)
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  • Contact Center Rep Associate

    UCHealth (Aurora, CO)
    …of clinical and non-clinical information via phone in a call center setting. Responsibilities: Performs patient registration and scheduling functions. Obtains ... to patients and colleagues. Expedites information from staff to management . Works with staff from other clinics to gather...all ways, we improve lives. UCHealth invests in its Workforce . UCHealth offers a Three Year Incentive Bonus to… more
    UCHealth (08/02/25)
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  • Workforce Analyst

    ASM Research, An Accenture Federal Services Company (Columbus, OH)
    …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... reports + Prior experience using Alvaria (formerly Aspect) or similar system for workforce management software for contract volume forecasting, time off … more
    ASM Research, An Accenture Federal Services Company (06/03/25)
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  • Call Center Operations Management

    Mass Markets (Savannah, GA)
    …products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
    Mass Markets (07/10/25)
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  • Workforce Administrator

    Metro One Loss Prevention Services Group (Union, NJ)
    …service levels. + Evaluate facts surrounding schedule adherence, scheduling, and workforce management functions including operational situations which can impact ... level risk assessments and provide mitigation strategies to program management . The Workforce Administrator will be responsible...PREFERRED QUALIFICATIONS + 1+ years of experience in a contact center environment preferred. + Lean training… more
    Metro One Loss Prevention Services Group (07/09/25)
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  • Program Specialist (Education and Workforce…

    Goddard Riverside (New York, NY)
    …Zoom, etc) General knowledge: + Basic understanding of youth development, social media management + Sufficient knowledge of the Isaacs Center and Goddard ... Program Specialist (Education and Workforce ) Job Details Job Location Stanley M. Isaacs-...PM Description Organization Overview: The Stanley M. Isaacs Neighborhood Center (Isaacs Center ) is a non-profit, multi-service… more
    Goddard Riverside (06/16/25)
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  • Sr. App Systems Analyst - UKG Pro Workforce…

    Community Health Systems (Franklin, TN)
    …student loan repayment programs. **Essential Functions** + Collaborate with product management and project stakeholders to define business requirements, with a focus ... for reported incidents or for assigned projects. + Works with product management and other project stakeholders to elicit business requirements; collaborate on the… more
    Community Health Systems (06/24/25)
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