- V2X (Springfield, VA)
- …contract award. #clearance Responsibilities V2X is seeking a fully qualified and experienced Workforce Support Center Manager (WSCM) to support this ... The WSCM shall serve as the Government's first point of contact for all workforce support services requirements. The WSCM shall demonstrate knowledge and… more
- Deloitte (Houston, TX)
- …who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology workstream ... biggest problems that affect customers, partners, constituents, and the workforce . Work You'll Do Are you an experienced, passionate...on the strategy, design, and oversight of next generation contact center platforms across an enterprise of… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... contact center . This leadership role is responsible...+ Drive continuous improvement initiatives across training, quality, and workforce management. + Ensure compliance with company policies, client… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...contact center operations. This role requires a blend of project...providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions,… more
- Chewy (Phoenix, AZ)
- …teams in a sophisticated, high-demand customer-first environment. + Deep understanding of contact center operations, workforce management tools (eg, ... **Our Opportunity:** Chewy is seeking a ** Manager of Workforce Analytics** to lead...system enhancements align with and support the success of contact center operations. + Reporting and Data… more
- Chewy (Phoenix, AZ)
- …years industry experience in lieu of degree). + 2-3 years of multi-channel contact center management experience ( Workforce Management strongly preferred), ... **Our Opportunity:** Chewy is seeking a Manager , Workforce Analytics I to join...+ Ability to make agile judgment decisions in ambiguous contact center performance conditions. + Proven analytical… more
- Teleperformance USA (North Lauderdale, FL)
- …utilized by assigned projects (Blue Pumpkin, IEX, Aspect, etc.)** + **Knowledge of contact center dynamics and company operations within an ACD environment** + ... **Category :** ** Workforce Management** **About TP** **TP is a global,...assignments as required and as assigned by supervisor or manager .** + **Thrives as a team player in a… more
- Louisiana Department of State Civil Service (Bossier City, LA)
- SHOP MANAGER , ADVANCED MANUFACTURING AND WORKFORCE TRAINING Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5057425) Apply SHOP ... MANAGER , ADVANCED MANUFACTURING AND WORKFORCE TRAINING Salary $52,250.00 Annually Location Bossier City, LA...and interact with students, faculty and staff and personal contact as normally defined by the ability to see,… more
- Elevance Health (Independence, OH)
- …health, behavioral health, long term services and supports, and psychosocial needs._ ** Workforce Devleopment Manager - LTSS** **Location:** This position is ... Monday-Friday, 8:00 AM - 5:00 PM Eastern Time The ** Workforce Development Manager ** is responsible for provider...workforce data, serves as the main point of contact for providers, handling day-to-day activities, and follow-up with… more
- Walmart (Bentonville, AR)
- …of experience in financial planning, operations performance, or vendor strategy-preferably in contact center or BPO environments. + Strong understanding of BPO ... We are seeking a results-driven and strategically minded Senior Manager of Workforce Performance to join our...and report on forecast accuracy across demand, staffing, and contact drivers. + Lead workforce quartiling efforts… more