• Technical Lead Service Management

    CACI International (Sterling, VA)
    …maintaining performance management processes, design service level measures, and spearhead the continual service improvement ( CSI ) program. They will ... + Oversee the Service functions including governance, customer engagement, service integration, continual improvement , and performance management. +… more
    CACI International (07/26/25)
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  • Service Quality Management Specialist

    Chenega Corporation (Washington, DC)
    …standards + Develop and register service improvement initiatives in the Continual Service Improvement ( CSI ) registry + Collaborate with ITSM ... Services (FETS) contract. This role is responsible for identifying opportunities for service improvement , ensuring compliance with ITIL practices, and driving… more
    Chenega Corporation (08/01/25)
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  • Director Service Management Governance

    AdventHealth (Altamonte Springs, FL)
    …needs of business, users, groups and locations; new projects and technologies + Continual Service Improvement ( CSI ). Qualifications **The expertise ... to the team:** + Advocates for the adoption, business alignment, and improvement of all service management processes and activities at AIT based on ITIL best… more
    AdventHealth (08/07/25)
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  • IT Service Management Specialist

    CACI International (Chantilly, VA)
    …and updating hardware and performs quality assurance management functions + Oversees quantifiable Continual Service Improvement ( CSI ) efforts + Provides ... development, implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of IT system… more
    CACI International (06/28/25)
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  • Sr. Operations Support Analyst - ATL

    UNUM (Dunwoody, GA)
    …for team members. * Communicates and triages high-priority incidents. * May lead or support Continual Service Improvement ( CSI ) initiatives. * Acts as ... manage and support infrastructure services, systems and technologies. You'll respond to service requests and incidents, and contribute to the ongoing improvement more
    UNUM (08/01/25)
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  • IT Operations Manager

    CACI International (Chantilly, VA)
    service delivery standards and values across the enterprise + Oversees quantifiable Continual Service Improvement ( CSI ) efforts + Provides guidance ... development, implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of IT system… more
    CACI International (06/25/25)
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  • Senior ServiceNow Developer

    Chenega Corporation (Washington, DC)
    …functionality + Create and manage service improvement stories within the Continual Service Improvement ( CSI ) registry + Support the development ... work closely with the ITSM, cybersecurity, enterprise architecture, and quality service management teams to implement scalable, secure, and effective ServiceNow… more
    Chenega Corporation (08/01/25)
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  • Deputy Program Manager

    CACI International (Washington, DC)
    service delivery standards and values across the enterprise + Oversees quantifiable Continual Service Improvement ( CSI ) efforts + Provides guidance ... development, implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of IT system… more
    CACI International (06/25/25)
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  • Quality/Lifecycle Project Lead

    CACI International (Washington, DC)
    …stakeholders on lifecycle implementation plans, including Roadmap Planning. + Oversee quantifiable Continual Service Improvement ( CSI ) efforts, driving ... development, implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of IT system… more
    CACI International (07/01/25)
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  • Storage Lead

    CACI International (Chantilly, VA)
    …base artifacts, SOPs, documentation, and other operations supporting information + Participates in Continual Service Improvement ( CSI ) and innovation ... development, implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of IT system… more
    CACI International (06/14/25)
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