- CACI International (Sterling, VA)
- …our service delivery processes. **Responsibilities:** + Assist the lead in providing continuous service improvement ( CSI ) management across the ... Continuous Service Improvement Management...Develop and maintain performance metrics in accordance with the CSI approach + Raises issues, questions and concerns; Validates… more
- TEKsystems (Holyoke, MA)
- …Reporting to ensure learnings are tracked and organized for action by IT Management Continuous Service Improvement ( CSI ) * Establish and maintain ... IT Management * Mentor internal staff on ITSM and CSI best practices * Document recommendations, processes, and metrics...Minimum Requirements * Proven experience with ITIL/ITSM frameworks and continuous service improvement * Strong… more
- SAIC (Scott AFB, IL)
- **Description** SAIC is seeking Enterprise Architect for the Continual Service Improvement ( CSI ) to support an IT Service Management effort for ... innovations based on technology advancements and industry best practices for continuous service and business process improvement . + Supports documenting and… more
- TekSynap (Arlington, VA)
- …the Contractor designated Change lead; + Act as the lead owner for implementing and progressing Continuous Service Improvement ( CSI ) and managing CSI ... Own overall responsibility for ITSMS process handling on the Service Desk; + Manage all Service Desk...Organization (CIOO) is to provide scalable,efficient technology that enables continuous access to data securely. In support of this… more
- Proofpoint (Draper, UT)
- …on observed trends or quality issues. You lead with a growth mindset, identifying Continuous Service Improvement ( CSI ) opportunities, partnering with NOC ... collaboration with NOC leadership on alerting improvements. Drive Innovation and Continuous Service Improvement ( CSI ) + Conduct regular holistic… more
- Verint Systems, Inc. (Olympia, WA)
- …the effectiveness of Problem Management + Contribute to the design and implementation of continuous service improvement ( CSI ) initiatives + Ensure ... Verint's Cloud Operations team, you will be a key driver of service reliability and continuous improvement . This role is central to identifying, analyzing,… more
- CACI International (Springfield, VA)
- …planning and network expansion projects + Provide data-driven insights and recommendations to the Continuous Service Improvement ( CSI ) team to enhance ... optimizing quality assurance processes, monitoring network performance, and driving continuous improvement initiatives. **Responsibilities:** + Assist the lead… more
- CACI International (Springfield, VA)
- …meetings and provide expert insights + Provide data-driven insights and recommendations to the Continuous Service Improvement ( CSI ) team to enhance ... optimizing our program's capacity management processes to ensure high-quality service delivery and operational efficiency. **Responsibilities:** + Assist the lead… more
- CACI International (Sterling, VA)
- …+ Report to the Program Manager any issues, insights and recommendations to the Continuous Service Improvement ( CSI ) team **Qualifications:** _Required:_ ... or other relevant professional certifications + Knowledge of process improvement methodologies (eg, Lean, Six Sigma) - ** **...to make your ambitions a reality. **A focus on continuous growth.** Together, we will advance our nation's most… more
- SAIC (Chantilly, VA)
- …include service delivery oversight, Event Management, Incident Management, Problem Management, and Continuous Service Improvement ( CSI ). As a SETA, ... etc.) in order to deliver continuity across multiple IT service deliveries. As a SETA advisor, candidates will be...and relationship management to ensure mission success while maximizing service adoption + Proactively perform as an organized and… more