- CACI International (Sterling, VA)
- Network Incident Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... We are seeking an experienced and detail-oriented ITIL Network Incident Management Quality Assurance Lead to ensure...report the status of the process as needed + Support measurement and reporting for weekly and monthly meetings… more
- AECOM (Bristol, VA)
- …by our common purpose to deliver a better world. Join us. **Job Description** The Incident Management Coordinator (IMC) is part of a regional traffic incident ... reviews to promote improved coordination between the responding agencies during traffic incident management . + Conducting training for DOT and partnering… more
- LinkedIn (Mountain View, CA)
- …leadership to provide insights that can help drive decision-making and strategy. + Lead and support Critical Incident Management to ensure effective ... and mentor a multi-disciplinary team of ITSM professionals across critical incident management , change ...the team and ensure they have the coaching and support necessary to drive transformation within our organization. +… more
- General Dynamics Information Technology (Falls Church, VA)
- …service reliability and operational performance. **MEANINGFUL WORK AND PERSONAL IMPACT** + Support incident and problem management practices while conducting ... computing services throughout the service life cycle. + Providing Incident and Problem Management support ...and meetings. + Monitor and coordinate the response to Critical , High and Medium priority incident tickets… more
- Amazon (Seattle, WA)
- …possibilities, take risks, and collaborate with remarkable people. This is a senior-level incident management role responsible for leading the incident ... - Leveraging technical expertise to develop the vision for incident management tooling and capabilities to improve...issues. - Serving as the point of escalation for critical customer issues, and building relationships with incident… more
- Palo Alto Networks (Santa Clara, CA)
- …our customers + Design, build, operate key parts the E2E Incident management lifecycle Solving the most critical issues impacting our customers + Leverage ... The Incident Commanders are part of the Global Incident and Escalation Management team as part of Global Customer Support and Service teams covering all… more
- Citigroup (Irving, TX)
- …a highly skilled and experienced incident response hands-on practitioner to support and execute critical efforts aimed at protecting Citi infrastructure, ... include but are not limited to: + Lead and/or support in-depth triage and investigations of BAU, and urgent...such as Citi Security Investigative Services (CSIS) and Security Incident Management (SIM). + Oversee and participate… more
- Citigroup (Irving, TX)
- …Expertise** : Deep understanding of incident and crisis management principles, including ownership, classification, initial support , escalation/notification, ... As the Business Command Center (BCC) Major Incident /Cyber Lead, you will play a critical... response readiness and build a robust partnership. **Major Incident Management :** + **_Orchestrate_** the coordination, communication,… more
- Tyto Athene (Washington, DC)
- …support the Judiciary Special Tactics and Active Response (JSTAR) team and provide incident response support for critical security incidents as they ... **Description** Tyto Athene is searching for a ** Incident Detection Analyst** to support our...Contract staff provide recommendations in draft form for federal management review, approval and adoption. + Incident … more
- Comcast (Centennial, CO)
- …24x7. + Ensure all key resources are engaged and focused on remediation + Follow our incident management framework in a consistent manner + Work with a team of ... customer's unique business requirements. It also scales fluidly to support the growth of our customers' businesses. Customers include...aging of repair items, as well as define other incident management - and problem management -related… more