- CACI International (Washington, DC)
- …resolutions. You will support the development of technical resolution reports for critical outages in the Network. + Perform System patching and IAVA patches to ... potential workarounds. + Updates knowledge articles and handles "how to" questions. + Support KM management by entering solutions into the Solutions database. +… more
- Fiserv (Lincoln, NE)
- …**Experience that would be great to have:** + Experience with Service Now for Incident , Case, Problem and Change Management + Familiarity with monitoring tools ... on a global scale, come make a difference at Fiserv. **Job Title** Application Support Engineer - Sr **About your role:** Fiserv is looking for a talented… more
- Battelle Memorial Institute (Columbus, OH)
- …manage national laboratories, design and manufacture products and deliver critical services for our clients-whether they are a multi-national corporation, ... all qualified individuals to apply. **Job Summary** The **IT Support Technician I** will be responsible for providing technical...records of issues and resolutions in the IT Service Management system (eg, ServiceNow). + Update Service Desk work… more
- State of Indiana (Noblesville, IN)
- …Department of Child Services: Join a group of passionate, dedicated public servants to support one of Indiana's most critical missions! The Department of Child ... Relative Support Case Manager Date Posted: Sep 12, 2025...of child abuse, neglect, or dependency, determine whether the incident is substantiated, and develop recommendations to a Juvenile… more
- DoorDash (Honolulu, HI)
- …we're building the industry's most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and Dashers. Security is ... will be responsible for conducting investigations and response operations across the incident response life-cycle to mitigate fraud, cyber, and insider threats to… more
- Wayfair (Perris, CA)
- …identify, evaluate hazardous conditions and build practices to aid in all critical incident planning, preparation and responses. + Conduct inspections of ... Wayfair for two Perris locations. The position will provide support to applicable stakeholders in the event of an...+ Maintain detailed records of communications and events, including incident tracking and case management . + Manage… more
- Georgia Systems Operations (Tucker, GA)
- …of some of the processes that this position is responsible for include change management , incident management , asset management , software license ... and ensure adherence to IT internal controls, including those support Sarbanes Oxley and NERC Critical Infrastructure...for the implementation of internal IT processes including change management , incident management , knowledge … more
- Citigroup (Tampa, FL)
- …for travelers in the event of a disruptive safety events. GSICs also provide Incident Response support to security managers and the CSIS Crisis Management ... to enable PM&T to identify technology and systems to support the function of the GSIC. + Support...Security Operations Center (SOC) or equivalent, including threat monitoring, incident response and real-time threat management . +… more
- ManTech (Herndon, VA)
- **MANTECH** seeks a motivated, career and customer-oriented **Desktop Support Services End User Manager** to join our team in **Washington, DC.** This is a hybrid ... position with 4 days onsite and 1 day remote The **Desktop Support Services End User Manager** oversees the execution of related and overlapping activities under the… more
- Geisinger (Danville, PA)
- Job Summary Provides telephone, email, and web submission support for the enterprise's customer facing portals and is the main point of contact for portal users. ... This support includes...accurately all inquiries/concerns. + Records the details of the incident or request into the call ticketing system, including… more