- Mastercard (O'Fallon, MO)
- …to development teams on operational gaps or resiliency concerns. * Knowledge of incident , change, and knowledge management space, including incident ... we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple,… more
- RKON (Chicago, IL)
- …client-specific runbooks, escalation procedures, and communication protocols. + Oversee incident , problem, change and request management processes across ... environments and MSP service delivery models. + Proven experience with ITIL processes ( incident , change, problem, request management ) in an MSP setting. +… more
- New York State Civil Service (Albany, NY)
- …the New York State Watch Center (SWC) monitors, analyzes, prioritizes, and reports critical information obtained from a wide variety of sources to federal, state, ... require a multi-agency response, and/or require an Office of Emergency Management (OEM) response. Communicate with state, federal, and local officials, agencies,… more
- TEKsystems (Atlanta, GA)
- …and infrastructure to improve efficiency and user experience. * Work closely with incident management to quickly address and resolve system outages or ... * 7+ years of IT experience working with infrastructure support and development * 7+ years of experience of...improve efficiency and user experience. * Work closely with incident management to quickly address and resolve… more
- CACI International (Sterling, VA)
- …candidate will have extensive experience in network operations, team leadership, and incident management , along with a strong understanding of network security ... and applications to detect issues proactively and respond to critical events. + Lead the team in responding to...network infrastructure. + Generate and analyze performance reports and incident metrics for senior management and other… more
- Bath & Body Works (Columbus, OH)
- …delivery. + Drive compliance to SDLC, agile processes, and release management standards. Support & Incident Management + Oversee day-to-day support ... Management System (MAO OMS). This role will manage incident resolution, enhancements, and delivery of new capabilities while...the main technical point of contact for MAO OMS support , enhancements, and project activities. + Coordinate and guide… more
- Zeelo (Boston, MA)
- …partners are fully compliant, with 100% completion of bi-annual audits. + All incident management (L3/L4) resolved within SLA timeframes. + 100% of change ... client & operator programs across multiple sites. This role is critical in driving operational excellence, leading complex launch implementations, optimizing clients… more
- Caterpillar, Inc. (Denison, TX)
- …provide strategic direction, mentorship, and hands-on leadership to hourly, salaried, and management personnel in support of environmental, health, and safety ... risk management strategies. + Develop and establish EHS policies, including incident reporting and vendor management . **Required Skills & Experience** +… more
- Cisco (Research Triangle Park, NC)
- …extended team. + Contribute to crafting and documenting Cisco product solutions + Support incident response and ensure Cisco meets compliance and regulatory ... a US Citizen on US soil. **Meet the Team** The Security Visibility & Incident Command (SVIC) team provides insight into security and compliance, performs incident… more
- Meta (New York, NY)
- …focus in one (or more) areas such as Logs and events processing, Incident Management , Digital Forensics, Offensive Security Testing, Detection and/or Response ... false positives and provide context scaling our ability to investigate 6. Support security incident response in a cross-functional environment and drive… more