- Kyndryl (Oklahoma City, OK)
- …center transformations. + Guide cross-functional consultants to design and implement customer experience ( CX ) transformation strategies. + Drive modernization of ... and take responsibility for oversight of delivery, ensuring high performance and customer satisfaction **Leadership, Management , People:** + Lead by example;… more
- Amazon (New York, NY)
- …, and how existing and new products, processes, and tools effectively meet Sales and customer objectives. Key job responsibilities Contribute to business ... problems, look no further. The Global Partner Development team (GPD) owns customer relationships with the world's largest independent agencies and tech partners… more
- PPL Corporation (Allentown, PA)
- …as a thought partner and subject matter expert on all things customer service-related. Maintains the organizations ongoing relationship with regulatory ... Service Technologies such as Workforce scheduling tools, Knowledge management tools, CRM **Preferred Qualifications:** + Two...of the Customer Service System (CSS) and Customer DataMart applications . + Familiarity with the… more
- Sprinklr (NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences ... interactions. Sprinklr's unified platform provides powerful solutions for every customer -facing team - spanning social media management ,...is seeking a Solutions Consultant to partner with our Sales and Customer Success teams in driving… more
- Evolv Technology (Orlando, FL)
- …training, adoption, renewal readiness, customer health). + Build relationships with Sales , Program Management , Support, Technical Sales & Solutions, ... The Elevator Pitch If you are an excellent relationship builder, passionate about the customer ...only at deployment, but throughout their lifecycle. As a Customer Enablement Manager (CEM), you will build… more
- Mass Markets (Las Cruces, NM)
- … Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology ... footprint and operations that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and… more
- PNC (Minneapolis, MN)
- …), Personal Initiative, Relationship Management , Results-Oriented **Competencies** Customer Relationship Management Applications , Customer ... to complete the implementation and provide ongoing relationship management . May maintain client-specific procedures. Provides sales or consultative… more
- Palo Alto Networks (Santa Clara, CA)
- …& Roadmap: Define, champion, and execute a forward-looking roadmap for IT Customer Experience ( CX ) products, prioritizing AI to create predictive, proactive, ... Analyst, you will be the strategic force transforming our Customer Support operations through AI, focusing on maximizing efficiency...Experience** + 10+ years of business analysis or product management experience in IT CX , with a… more
- Cisco (San Jose, CA)
- … are received. Locations: Remote: US Locations only **Meet the Team** The Customer Experience ( CX ) Marketing team's role is to differentiate and elevate ... The application window is expected to close on: Dec 19,...Cisco as an advanced customer experience that is personalized, proactive, and predictive. The Journeys… more
- Mass Markets (AL)
- … Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology ... understanding of workforce management , process optimization, and client relationship management . + Excellent leadership, communication, and decision-making… more