- AECOM (Dallas, TX)
- …ensuring clear human-in-the-loop escalation paths. + **Delivery POD Leadership** : Lead cross- functional delivery PODs (including IT custodians, engineers, and ... + Proven success integrating AI agents with business-critical systems (eg, ERP, CRM , ITSM) and workflows across a variety of business functions. + Demonstrated… more
- Aspen Dental (Chicago, IL)
- …goals while delivering value at every customer touchpoint. **Core Competencies:** + **Cross- functional Leadership** - Is able to lead and drive a strategic ... the intersection of sales, marketing, operations, learning and development and customer experience-ensuring teams are aligned, informed, and equipped to meet… more
- CVS Health (Woonsocket, RI)
- …channels, primarily email, direct mail, SMS, and PUSH . Attend (and sometimes lead ) cross- functional kickoff meetings to share & gain alignment on plans ... on a journey of evolving its existing ExtraCare program into a world-class, customer -focused personalization and loyalty program. This is a top initiative within the… more
- ServiceNow, Inc. (Santa Clara, CA)
- …Success and Technical Alliances to define product strategy, release themes, go-to-market and customer adoption plans. + Lead cross- functional teams to ... everyone. **This position reports to** : GM, Field Service Management **The Team:** The CRM and Industries...and drive fierce customer loyalty. Our products, Customer Service Management , Sales and Order … more
- Applied Materials (Santa Clara, CA)
- …process using SAP S/4HANA, SAP ERP , SAP Field Service Management FSM , SAP CRM , SAP Service and Asset Manager SSAM , SAP Sales/Service Cloud V2 is desired. ... Service Management and Resource Scheduling platforms enhancing the digital customer experience. This role is responsible for architecting scalable, secure, and… more
- Publicis Groupe (New York, NY)
- … customer journey-from creative and experience to Commerce and CRM -through specialized practices like ConnectedCRM and the Publicis Commerce. **Overview** The ... offerings that combine PDX, Sapient, Epsilon, and other partner strengths. + ** Lead cross- functional teams** through solution design, from concept through… more
- ADP (Alpharetta, GA)
- … Lead handles most complex. + Deliver effective client communications and ticket management /resolution via CRM . Ensure that customer needs are addressed; ... solution identification, recommendation, configuration, unit testing and solution documentation. Lead is escalation. + Prepare functional specifications and… more
- Insight Global (Arlington, VA)
- …Customize and enhance telephony applications to meet business needs. Collaborate with cross- functional project teams to deliver robust solutions. Lead IVR ... We are seeking a highly skilled Genesys Cloud Solution Architect to lead the design and implementation of cutting-edge contact center solutions. This role… more
- Siemens Energy (Orlando, FL)
- …record to build positive relationships with internal and external partners. You will lead and coordinate a cross- functional team, including product lines, legal, ... **A Snapshot of Your Day** The Regional Sales Lead for Nuclear Service is a regionally focused...finance, marketing, and engineering. + **Opportunity Management Skills:** Proficiency in CRM software like… more
- Abbott (Austin, TX)
- …Sales Management , Sales Operations, Marketing, Finance, Legal, OCE, and Customer Service to apply business management principles and financial concepts ... goals and minimize risk. Position will support the following Business Unit: ** CRM Cardiac Rhythm Management .** The ideal candidate must proactively research,… more