- Capgemini (Chicago, IL)
- **Job Title:** Principal Service Management Consultant - ServiceNow CRM Workflow Architect - FSM/SOM **Location:** Chicago, IL; Houston, TX; Dallas, TX; NY, NY; ... customer service operations, and digital workflows. **ServiceNow certifications:** Certified System Administrator (CSA) Certified Technical Architect (CTA) … more
- Deloitte (Mclean, VA)
- Dynamics CRM Technical Architect & Delivery Lead (Specialist Leader) Our Deloitte Sales & Service team empowers organizations to build deeper relationships with ... analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value… more
- Deloitte (Denver, CO)
- Dynamics CRM Functional Senior Consultant Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative ... AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer...on January 9, 2025. Work You'll Do As a CRM Functional Senior Consultant specializing in Microsoft Dynamics 365… more
- ServiceNow, Inc. (Addison, TX)
- …Administrator (required or must achieve within the first 60 days) + Certified Implementation Specialist - Customer Service Management + Certified ... Lead customer design workshops focused on ServiceNow Platform and CRM and Industry Workflow Solution technology focusing on Manufacturing Commerical Operations.… more
- AAA Northern California, Nevada & Utah (Walnut Creek, CA)
- …build, and lead the central nervous system of our company's future, our Salesforce CRM platform. This individual will be responsible for harnessing the full power of ... service, marketing, and operational functions, driving unprecedented growth, efficiency, and customer loyalty. As the Director of Salesforce Engineering, you will… more
- Sanofi Group (Cambridge, MA)
- …business requirements documents (BRD) + Participate in the design, build, and implementation of any/all related CRM initiatives including writing user stories, ... **Job Title:** Patient Support Services - CRM (Salesforce Health Cloud) Business Process Analyst **Location:**...planning, and executing UAT scripts. + Support PSS data management strategy in the design, integration, and migration activities.… more
- Ford Motor Company (Dearborn, MI)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for ... designing, developing, and maintaining the strategic roadmap for Ford's Martech and CRM business operating model and IT landscape. This Architect will help bridge… more
- Capgemini (Bridgewater, NJ)
- **Job Title:** Senior Service Management Consultant - ServiceNow Developer - CRM Workflow - Sales and Order Management **Location:** **Chicago, IL; Houston, ... and maintaining ServiceNow applications that support sales workflows, order processing, and customer lifecycle management . This role requires deep expertise in… more
- Bright Horizons (Newton, MA)
- …+ SLA Management and Enforcement with consistent delivery of excellent customer service. + Respond to client service requests that range from ad-hoc reporting ... supports the continued development and maintenance of the Dynamics CRM cE. This role will perform second level application...and root cause analysis and will assist in technical implementation of new clients. Must have excellent research and… more
- ICF (Reston, VA)
- …processes and translate them into Salesforce capabilities for an existing Service Cloud implementation that is running Grants Management for a Federal Agency + ... digital transformation initiatives for federal agencies. Our team delivers modern CRM , workflow automation, and low-code solutions, leveraging Salesforce as a core… more