- T. Rowe Price (Baltimore, MD)
- …+ Professional certifications: Business analysis or Agile credentials such as CBAP, CPOA, CSM , or SAFe. + Technical foundation: Education or prior role in computer ... science, data science, AI/ML, or business analytics. + Agentic workflow familiarity: Exposure to multi-step AI workflows, prompt chaining, human in the loop designs, and basic eval concepts. + Industry experience: Financial services or another regulated… more
- Marriott (Bethesda, MD)
- …and spoken . Experience with Agile Development methodology and tools (CSPO or CSM certification a plus) . Experience with project management tools such as JIRA, ... Confluence, and Power BI . Demonstrated ability to deliver results under challenging conditions, particularly when faced with complexity, ambiguity, and aggressive timelines . Demonstrated ability to assess customer needs, creatively approach solutions, and… more
- TRIAEM, LLC (VA)
- …(SAFe, Scrum), with relevant certifications such as Certified Scrum Master ( CSM ) or SAFe Agilist. + Customer-Oriented Problem Solving: Skilled in translating ... customer requirements into technical solutions, with a focus on usability and actionable outcomes. + Analytical Thinking: Investigate and resolve data discrepancies within Jira, understanding parent-child relationships and their downstream effects. + Strong… more
- CGI Technologies and Solutions, Inc. (Nashville, TN)
- …Nashville, TN. Under the direction of the Asset Manager/Central Services Manager ( CSM ), the Business Processing Specialist will work directly with property owners ... and staff to assist them with a variety of tasks that include renewals of their affordable housing contracts, determining their annual rent adjustments, reconciling monthly payment requests, processing claims for unpaid rent and damages and extended vacancies.… more
- NBC Universal (Universal City, CA)
- …deliverables and processes. + Ticketing / customer support management system ( CSM ) experience (eg, Jira, Zendesk, ServiceNow, Salesforce Case Management). + ... Familiarity with formal Change- and Configuration- (CMDB) Management (eg, ServiceNow, CAB Workbench). + Demonstrated skill in workflow automation (eg, Power Automate, Power Apps, Jira Automation) and/or system integrations (eg, REST APIs, Postman). +… more
- Insight Global (Canton, PA)
- …a liaison between the customer and the clients in the Industrial space. The CSM is responsible for maintaining the relationship between the customer and Client by ... understanding, implementing, and communicating the needs of the customer to the client's management. * Meet/Communicate with Customer on a daily basis to understand their needs. * Communicate with Operations Manager and Corporate Account Rep to discuss needs… more
- IT Concepts (Woodlawn, MD)
- …and translate business needs into actionable tasks. + Scrum Master certification ( CSM , PSM, SAFe, or equivalent). Preferred Qualification + Experience working in a ... federal Agile environment with structured governance. + Experience supporting requirements management for large-scale IT systems. + Ability to create presentations and facilitate demos/reviews for federal stakeholders. + Current SSA Clearance + Experience… more
- Textron (Wichita, KS)
- …Your success is our success\. **Description** **JOB SUMMARY:** The Customer Service Manager \( CSM \) serves as main point of contact with the Customer, as well as ... a main point of contact for less tenured Custromer Service Managers \(CSMs\)\. Works with the Service Center Team to maintain and develop a positive relationship with current and future Customers\. Responds to Customer inquiries and is responsible for assuring… more
- Wawa, Inc. (IA)
- …programs to provide user-friendly solutions. Our technologies include: Service Now CSM (customer service management) + Wawa branded technologies including our ... rewards program + we use Avanti to connect to our store devices and technology. + 2-3 years of experience in a call center or customer recovery environment. + HS diploma, technical certification, or equivalent experience + Bilingual in Spanish/English language… more
- NBC Universal (New York, NY)
- …(PgMP), Project Management Professional (PMP), and/or Certified Scrum Master ( CSM ) certifications a plus Additional Requirements: + Hybrid: This position ... has been designated as hybrid, which currently requires contributing from the office a minimum of three days per week. Beginning January 5, 2026, hybrid employees will be required to work from the office a minimum of four days per week. The Company reserves… more