- General Motors (Austin, TX)
- …GM Envolve is actively seeking passionate and proactive Customer Success Managers ( CSMs ) to support the post-sales journey for our fleet and commercial clients. ... As a CSM , you will serve as the primary advocate for...assigned Region. **Why GM Envolve?** As a Customer Success Manager , you will be a vital partner to both… more
- Lucid Software (Salt Lake City, UT)
- …success through the adoption of Lucid's products. As a Sr. Cloud Customer Success Manager ( CSM ) you will go beyond traditional customer success management - ... expertise in cloud platforms and integrations. You'll partner closely with other CSMs , managing the portion of their books of business that includes customers… more
- DoorDash (New York, NY)
- …balanced workload distribution and appropriate resourcing across the Global CSM teams. + Cross-Functional Collaboration. Partner with Product, Sales, Marketing, ... + Product Advocacy. Maintain deep product knowledge to ensure CSMs can guide customers to the most relevant features...hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the… more
- American Airlines (Orlando, FL)
- …and rewards excellence while fostering team-spirit through engagement. Effective coach for CSMs , CSCs, and agents + Develops and utilizes recognition programs to ... including nights, weekends and holidays, as well as provide CSM on Duty coverage + Ability to travel as...to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled… more
- PagerDuty (Harrisburg, PA)
- …rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and programs at scale. Retention and ... and improve processes. + Use adoption metrics to help CSMs understand where there is risk in their accounts...Salesforce, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals. **Basic Qualifications** + Ability… more