- Imperative Care (Campbell, CA)
- …urgency, notifying relevant parties and escalating when deemed appropriate. + Enter customer account information for efficient billing and maintain all related ... Title: Customer Service Representative This position is based in...and inventory status. + Assist the sales team with account inquiries and problems involving carrier concerns, product availability,… more
- Amcor (Erie, PA)
- …planning, proactive communication to customers on order status, and timely invoicing. Customer Care Specialist is responsible for managing our mid-tier to large ... accounts. **Key Accountabilities** 1. Order Entry - Ensures customer order is encoded (Automatic or Manual) accurately and...for Specs, Drawings and Regulatory Documents. **Performance Measures** : Success of this role will be measured by the… more
- Sysco (Laurel, MD)
- …in their absence. + Responsible for training new colleagues, has specific account ownership responsibilities for impactful customer experience including growth ... Has specific account territory management responsibilities to create an impactful customer experience, sales growth and retention of the customer 's business.… more
- Saint-Gobain (Malvern, PA)
- …Customer Service Manager leads a high-performing team of Supervisors, Leads, and Customer Account Specialists to deliver world class service levels across all ... deliver onboarding, product/plant training, and coaching for Supervisors, Leads, and Customer Account Specialists. Ensure talent/succession in place for key… more
- Vestis Services (Fresno, CA)
- **Description** **JOB SUMMARY** A Customer Service Manager (CSM) ensures that the assigned Team of Customer Service Representatives (CSR'S) in his/her service ... clean, maintained and used in a safe manner. Responsible for overall results and Customer Retention in his/her service area by ensuring that the Team of CSR'S… more
- Dow (Midland, MI)
- …as well as proactively creating long-term solutions that are geared towards customer success . + Innovation:Innovation is the practical implementation of ideas ... trusted consultant and advisor for customers. Advocates internally for customer needs. + Creates and shares account ...for customer needs. + Creates and shares account plans in CRM with key stakeholders to drive… more
- Mass Markets (Hinesville, GA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- American Express (Sunrise, FL)
- …statement inquiries, card replacement, make payments, rewards redemption, etc., and update customer account information + Use tools and resources to identify ... & Responsibilities:** Utilizing your skills, experience and passion for customer service to help propel your team and its...help propel your team and its business partners to success . **What would you do every day as a… more
- Mastercard (Harrison, NY)
- …governments realize their greatest potential._ **Title and Summary** Director - Customer Engagement and Performance Overview: The Franchise model is the cornerstone ... of our success , fostering trust and confidence in our brand for...enhance issuer performance, strengthen fraud prevention, and deliver exceptional customer experiences across the NAM Franchise. This role combines… more
- Percepta (Melbourne, FL)
- …resources, Part & Tech SMEs for case progression + Critically important to agent success and customer satisfaction is keeping our promise. Agents must follow up ... At Percepta, we bring first-class service across each market we support. As a ** Customer Experience Specialist (CXS) on-site in Melbourne, FL** , you'll be a part of… more