- Sysco (Laurel, MD)
- …in their absence. + Responsible for training new colleagues, has specific account ownership responsibilities for impactful customer experience including growth ... Has specific account territory management responsibilities to create an impactful customer experience, sales growth and retention of the customer 's business.… more
- Saint-Gobain (Malvern, PA)
- …Customer Service Manager leads a high-performing team of Supervisors, Leads, and Customer Account Specialists to deliver world class service levels across all ... deliver onboarding, product/plant training, and coaching for Supervisors, Leads, and Customer Account Specialists. Ensure talent/succession in place for key… more
- Vestis Services (Fresno, CA)
- **Description** **JOB SUMMARY** A Customer Service Manager (CSM) ensures that the assigned Team of Customer Service Representatives (CSR'S) in his/her service ... clean, maintained and used in a safe manner. Responsible for overall results and Customer Retention in his/her service area by ensuring that the Team of CSR'S… more
- Dow (Midland, MI)
- …as well as proactively creating long-term solutions that are geared towards customer success . + Innovation:Innovation is the practical implementation of ideas ... trusted consultant and advisor for customers. Advocates internally for customer needs. + Creates and shares account ...for customer needs. + Creates and shares account plans in CRM with key stakeholders to drive… more
- Mass Markets (Hinesville, GA)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Mastercard (Harrison, NY)
- …governments realize their greatest potential._ **Title and Summary** Director - Customer Engagement and Performance Overview: The Franchise model is the cornerstone ... of our success , fostering trust and confidence in our brand for...enhance issuer performance, strengthen fraud prevention, and deliver exceptional customer experiences across the NAM Franchise. This role combines… more
- Percepta (Melbourne, FL)
- …resources, Part & Tech SMEs for case progression + Critically important to agent success and customer satisfaction is keeping our promise. Agents must follow up ... At Percepta, we bring first-class service across each market we support. As a ** Customer Experience Specialist (CXS) on-site in Melbourne, FL** , you'll be a part of… more
- Mass Markets (Killeen, TX)
- …to complete account management tasks + Accurately document and process customer orders in appropriate systems + Follow all required scripts, policies, and ... a rare opportunity to share in the vision and success of a growing company. A job that will...Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account … more
- PNC (VA)
- …feel respected, valued and have an opportunity to contribute to the company's success . As a Digital Product Management Group Manager within PNC's Retail Lending ... will lead a team of 8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB Card portfolio. You will own… more
- Percepta (Mahwah, NJ)
- …deliver award-winning services for every stage of the automotive and mobility customer journey. As a **Bilingual Spanish Customer Support Representative ... **Mahwah, NJ** , you'll become part of a community that values your success , supports your career growth, and celebrates your contributions. **What You'll Be Doing**… more