- Validity (Boston, MA)
- …processes. + Consistently achieve/surpass goals in terms of metrics and customer feedback/ advocacy . Preferred Experience, Skills, and Education + Bachelor's ... About the Role Validity is looking for a Customer Success Manager to join our team in...service for a dedicated book of business from our customer base. The end goal is to help customers… more
- ServiceNow, Inc. (Santa Clara, CA)
- …adoption plan that aligns activities timelines owners and outcomes to improve the customer experience Advocacy Work with internal leadership teams to formulate ... work better for everyone. Reporting to the AP Lead Customer Health Assurance the mission of the AMS **Strategic...Health Assurance the mission of the AMS **Strategic Advisor Customer Health Assurance** is to work with ServiceNow's customers… more
- Ralliant (Salem, OR)
- … success staff, fostering a high-performance culture aligned with organizational goals. + Customer Feedback & Advocacy : Implement feedback mechanisms to gather ... better tomorrow. Position Overview The Director of Sales and Customer Success will lead and manage the sales and... Success will lead and manage the sales and customer success functions for a dynamic Services organization specializing… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …or equivalent + Minimum one-year collections, customer service, sales, or customer solutions advocacy experience required + Proficient oral, written, and ... and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Banks risk appetite, achieves results by… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …or equivalent. + Minimum one-year collections, customer service, sales, or customer solutions advocacy experience required + Proficient oral, written, and ... has direct impact to prevent bank losses while providing an exceptional customer experience. Accountable for risk mitigation by openly exchanging ideas and opinions,… more
- Oracle (Tallahassee, FL)
- …be responsible for developing and executing programs that position OCI's value, foster customer advocacy , and grow OCI's reputation as a trusted cloud partner. ... and market positioning; ensure consistency across all communication channels. + ** Customer Advocacy ** - Identify, nurture, and manage relationships with… more
- EDB (Montpelier, VT)
- …reinforce EDB's leadership in the open source and Sovereign Data and AI market. + ** Customer Advocacy :** Champion customer advocacy , ensuring the voice ... Management:** Foster deep, trusted executive relationships (C-suite level) across customer organizations, driving thought leadership and positioning EDB as the… more
- BlackRock (New York, NY)
- …success motions, CRM/CS platforms). + Demonstrated success driving retention, NRR, and customer advocacy as part of executive leadership. + Exceptional ... to deliver proactive, predictive, and personalized client experiences at scale. + ** Customer Experience** : Ensure clients achieve measurable outcomes and a seamless… more
- Palo Alto Networks (Santa Clara, CA)
- …value propositions for both technical and executive audiences. + Strong customer advocacy and relationship-building skills, with experience managing complex ... adoption, maximize customer satisfaction, and secure renewals-ensuring long-term customer success and advocacy . + Expand and manage customer soak sites… more
- InMotion Hosting (Virginia Beach, VA)
- …reduction, and contribution margins. Drive disciplined budget management to achieve profitability. + Customer Advocacy & Experience : Partner with Customer ... feedback informs product development and service delivery. Promote a customer -first mindset, ensuring retention, advocacy , and long-term partnerships are… more