- Acxiom (Albuquerque, NM)
- The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring ... client satisfaction issues before they materialize and have strong client advocacy skills **Documentation & Reporting** + Strong skills to produce necessary… more
- Palo Alto Networks (Santa Clara, CA)
- …improvements + Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines ... and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: + Support engineers in solving complex customer issues,… more
- Forrester (WA)
- …you are responsible for the engagement value delivered to Forrester's clients. The Customer Success Manager will orchestrate the customer journey through ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...of business systems and processes to obtain high client advocacy and business results. + Strong storytelling abilities, verbal… more
- DoorDash (New York, NY)
- About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We're a diverse, global group of empathetic relationship builders, curious ... of our product, data, and our customers' business goals. We are customer -obsessed and thrive on turning challenges into long-term success. About the Role… more
- ECP (Milwaukee, WI)
- …and partnership can impact their business to secure their top initiatives + Customer Advocacy : Collect feedback, spotlight success stories, and facilitate case ... compliance, and operational performance for our customers. We are looking for a Customer Success & Value Growth Specialist, you'll be the voice and main point… more
- Datavant (Sacramento, CA)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... model and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our… more
- Paychex (Phoenix, AZ)
- … Success Managers (CSMs) fuel customer success, retention, growth, retention, and customer advocacy with some of our largest Paychex clients. Each Senior CSM ... by building and inspecting the strategic roadmap for every customer that defines how they should consume and adopt...Executive Leaders to meet varied business needs. + Drive customer retention and adoption through inspecting issues and running… more
- ECP (Milwaukee, WI)
- …relationships and success of our largest customers. Driving retention, expansion, and advocacy . Someone who is a relationship builder and understands the importance ... a trusted advisor to foster long-term partnerships with key customer stakeholders and in the market. Attending and presenting...opportunities to upsell customers + Work to achieve optimal customer health and log all relevant data points to… more
- Quorum (Washington, DC)
- …end-markets. Quorum allows users to manage stakeholder engagement, launch grassroots advocacy campaigns, and track legislative activity at all levels of government, ... 350 team members across the globe. As an **Account Manager ** , you work directly with Quorum customers to...our solutions. You will amplify the voice of the customer internally by driving continuous feedback into cross-functional teams… more
- Amazon (FL)
- …for both staff and customers, and as a team we strive to provide the best customer experience possible. As a Market Manager , you will own a territory of offline ... staff on Amazon Devices & Services, positively impacting the customer experience and indirectly impacting sales and advocacy... customer experience and indirectly impacting sales and advocacy metrics for your territory. You May be asked… more