- Stanley Black and Decker (Highland Heights, OH)
- … inquiries and follow up as needed. + Maintain accurate records of customer interactions and documentation. + Advocate for customers by addressing expedite ... Sr Customer Service Representative, Onsite Highland Heights, OH **Come...CRAFTSMAN(R), STANLEY(R), CUB CADET(R), and HUSTLER(R). **The Job:** The Customer Service Representative will serve as the primary point… more
- Palo Alto Networks (Santa Clara, CA)
- …in how incidents and threat intelligence are communicated externally + Escalate and advocate for customer issues internally across Product, Engineering, and the ... service is growing fast - and we're building a customer -centric team that blends technical expertise with direct ...customer -centric team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst,… more
- Henry Ford Health System (Troy, MI)
- … customer acquisition, growth, retention, and engagement. + Act as an internal advocate for customer priorities by providing strategic input and feedback to ... GENERAL SUMMARY: The Customer Success Coordinator will be a key leader...Populance strategy. This role champions the voice of the customer , shaping implementation plans and guiding cross-departmental efforts to… more
- CH Robinson (Chicago, IL)
- …aligned with strategy + Develop collaborative strategic plan reflecting both the customer and CH Robinson'svisions + Advocate and utilizethe enterprise ... CH Robinson is seeking a **Key** ** Customer Success** **Manager** is responsible for growth and retention of key and strategic accounts. You will ensure our… more
- Wolters Kluwer (Tampa, FL)
- …and Customer Lifetime Value (CLV) and ensure continuous improvement. + Advocate for customer requirements in product development and strategic planning. + ... business units to serve the needs of our diverse customer base. Health Learning, Research and Practice help clinicians...the Role:** We are looking for a Director of Customer Success to lead a global customer … more
- nVent (Solon, OH)
- …+ Collaborate with cross-functional teams, including Sales, Logistics & Operations, to advocate for customer needs and drive continuous improvement. + Monitor ... nVent's Electrical Connections segment is seeking a seasoned leader to drive customer experience initiatives across the US and Canada. This role is critical… more
- Micron Technology, Inc. (Longmont, CO)
- …record to align customer test requirements with internal design teams and advocate for customer needs. + Skilled in resolving partner concerns, implementing ... faster than ever. Micron is hiring a SSD/DRAM Technical Customer Manager in Longmont, CO or Boise, ID! This...team! The role is the primary interface between the customer and engineering/design centers, developing a long term relationship… more
- Tucson Electric Power (Tucson, AZ)
- …+ Makes recommendations on next steps forward and ways to mitigate risk Advocate for Customer Needs + Leads organizational engagement strategies, including ... **Principal, Customer Centric Research** Company **Tucson Electric Power** Location **Tucson, AZ** Requisition ID **6125** **About Us** UNS Energy Corporation… more
- Treatspace, Inc. (Pittsburgh, PA)
- …continued value post-implementation + Identify and develop upsell opportunities aligned with customer goals + Manage escalations and advocate for customer ... About the Role Treatspace is seeking a Customer Success Specialist for our PracticeBeat product line...of our cloud-based software. You'll manage a portfolio of customer relationships, monitor customer health, drive renewals… more
- Applause (MA)
- …the customer relationship on behalf of Applause + Serve as an internal advocate for customer products and services needs + Work collaboratively with other ... Google, Microsoft, PayPal, Starbucks, Vodafone, and BMW. As a Customer Success Manager you will work with our growing...Enterprise accounts. You will manage all aspects of the customer relationship to help them maximize the value from… more