- US Tech Solutions (Columbia, SC)
- …+ Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard ... research as needed to resolve inquiries. **Responsibilities:** + Ensures effective customer relations by responding accurately, timely, and courteously to telephone,… more
- TEKsystems (Rochester, NY)
- …Continues to develop necessary skills to expertly, accurately and efficiently resolve customer inquiries in an organized manner, resulting in acceptable accuracy and ... - Identifies patterns generated by external and internal action effecting customer satisfaction - Identifies and follows through on potential issues affecting… more
- TEKsystems (Columbia, SC)
- …Friday (8:00 pm-4:30 pm) This role primary responsibility will be handling customer service calls from providers and members. Provides prompt, accurate, thorough and ... courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation...research as needed to resolve inquiries. *60% Ensures effective customer relations by responding accurately, timely, and courteously to… more
- US Tech Solutions (Columbia, SC)
- …+ Provides prompt, accurate, thorough and courteous responses to all complex customer inquiries. + Inquiries are typically non-routine and require deviation from ... Reviews claims or appeals issues, complaints, and inquiries referred by claims customer service representatives to determine if desk procedures and guidelines were… more
- TEKsystems (Columbia, SC)
- …Provides prompt, accurate, thorough and courteous responses to all complex customer inquiries. Inquiries are typically non-routine and require deviation from ... departments to resolve problems. *10% Provide feedback to management regarding customer issues. Maintain accurate records concerning issues. Follow through on… more
- Integra LifeSciences (Princeton, NJ)
- …BI, Oracle, and other systems. + This position serves as a liaison with Customer Service, Supply Chain, IT and external vendors. + Partner with Quality Team ... Values. + The ability to act as an essential employee within the Customer Service Department--having the availability to work on company holidays; ability to work… more
- Centene Corporation (Frankfort, KY)
- …be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access ... Purpose:** Delivers education and information to members and/or providers on behalf of the customer service team to help inform them of the latest updates or changes… more
- Intuit (Atlanta, GA)
- …solutions. You will be responsible for collaborating cross-functionally, and acting as a customer advocate to resolve complex issues and enhance the overall ... teams.○ Present findings and action plans to leadership. * Customer Advocacy: ○ Act as a strong advocate for the customer and experts, ensuring their… more
- Southern Company (Ball Ground, GA)
- …and managing Level I Customer Service Managers. This position shall be the customer advocate within the company, while also focusing on coaching and managing ... demeanor. Job Duties and Responsibilities: * Liaison between company and customer acting as the advocate for the customer .* Engage with the operations teams… more
- Southern Company (Ball Ground, GA)
- …activities of assigned customer accounts. This position shall be the customer advocate within the company while also maintaining an appropriate balance ... business reviews. Duties and Responsibilities: + Liaison between company and customer acting as the advocate for the customer . + Engage with the operations… more