- Chewy (Boston, MA)
- …data-driven, and strategically aligned to enterprise goals. + Act as the primary advocate for the Chewy customer , ensuring site enhancements reflect customer ... patterns, gaps, and friction points, using data to influence customers and advocate for high-impact improvements that serve the customer 's best interest.… more
- LinkedIn (Mountain View, CA)
- …ensure critical systems have proper monitoring and alerting. Act as a primary advocate and key customer for Engineering-led observability initiatives. + Use ... Your mission is to drive reliability for employee facing systems, advocate for effective observability and monitoring, and leverage automation to reduce… more
- TD Bank (Roselle, NJ)
- …on self-service/digital options that meet their needs + Acts as an advocate for the customer by conducting needs-based conversations; offering financial ... TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while… more
- Amazon (New York, NY)
- …surveys, and owning internal requests for onboarding new customers. You will advocate for the customer in internal forums, provide troubleshooting support ... Solutions Analyst, you will manage the end-to-end experience of our enterprise customer , known as programmatic trading desks, driving the overall expertise in our… more
- Oriental Bank (San Juan, PR)
- …experience metrics (Net Promoter Score, Customer Satisfaction Score, Voice of Customer ) to develop insights and advocate for improvements. + Identify pain ... Analyze customer experience data and performance indicators to generate...and drive improvements. Blend data analytics expertise with a customer -first mindset to ensure the voice of the … more
- SpaceX (CA)
- …arrival and offload, to supporting the customer on console during launch. You'll be an advocate for our customer by acting as the point of contact to apply ... all launch site activities associated with current and future customer spacecraft missions from Vandenberg Air Force Base. This...and all Launch Site Operations Teams to ensure all customer requirements are met for launch site processing. In… more
- TD Bank (Deptford, NJ)
- …on self-service/digital options that meet their needs + Acts as an advocate for the customer by conducting needs-based conversations; offering financial ... the achievement of individual and Store objectives that result in legendary Customer and colleague experiences + Provides day-to-day team leadership and work… more
- Walmart (Bentonville, AR)
- …millions of customers across our online and stores experiences. You will be an advocate for the customer experience and defect elimination. You will use research ... week.** **About the Role** We are looking for a customer -obsessed leader who thrives in ambiguity and change and...for data-based analysis. You will lead initiatives focused on customer experience and self-service, minimizing customer effort… more
- Johns Hopkins University (Baltimore, MD)
- …with the customers on a regular basis to give good customer service. + Manage customer relationships by being an advocate for the customer and other IT ... maintain relationships through positive interactions. Demonstrates ability to provide good customer service. Tasks are moderately complex (ie, working with multiple… more
- Abbott (Hartford, CT)
- …ongoing communication, tactical planning, and execution. + Acts as an internal advocate for the customer , cultivates Abbott internal relationships and leverages ... and strategic named prospect accounts. This role will focus on the strategic customer relationship, retention, penetration, and net new customer selling. Primary… more