- State of Georgia (Fulton County, GA)
- …When needed, the CSM applies keen organizational navigation and sensing skills within the customer agency and GTA to advocate for and accelerate system solutions ... (GETS) Program's family of service providers. The CSM serves as an advocate for GTA customer agencies. Operationally, the CSM is the customer agency's first… more
- West Pharmaceutical Services (Exton, PA)
- …by effectively managing the customer 's needs to truly create a differentiated customer experience. As the trusted advisor and advocate for our customers, the ... phenomenal customer satisfaction. Within West the Associate, Customer Engagement will be an advocate for...best outcome together + Assisting in providing reporting to customer : open order schedules, forecast, lead time… more
- Confluent (Atlanta, GA)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- Wolters Kluwer (Providence, RI)
- …interaction frequency. + Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. + ... Act as a domain SME, product SME, and customer advocate to achieve quick customer...the account relationship, user satisfaction, or sales opportunities. + Lead coordination efforts between clients and internal teams to… more
- PagerDuty (Harrisburg, PA)
- …achieve business value and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage with customers to ... customer lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing… more
- GE Aerospace (Dover, DE)
- …disciplines and end-user groups within airlines across the region. You will lead structured customer engagement cadences, driving positive outcomes such as ... support, small upsells, and customer advocacy. + ** Customer Health** : Monitor and lead the...relationships with customers at all levels, acting as their advocate within GE Aerospace's SaaS business segment. + **System… more
- Qualtrics (Provo, UT)
- …and leading teams, solving complex business problems and ensuring delivery of top-tier customer management. You will lead a team of Managers and Individual ... products or services. **Things You'll Do** + Grow and lead a team of Leaders and Technical Customer...and results to key partners and act as an advocate for the team within Qualtrics and to external… more
- Intuit (Atlanta, GA)
- …This isn't just about managing a team-it's about leading leaders. You'll guide Customer Success Managers who, in turn, lead CSMs responsible for building ... a world-class team, this is your opportunity. **Responsibilities** + Lead , mentor, and develop a team of Customer...operations, supply chain challenges, and service-based revenue models. + Advocate for customer needs, providing insights to… more
- Encore (Lanham Seabrook, MD)
- …pitches, and RFPs through the sales process and in partnership with other departments, from lead to WIN. * Advocate for Encore solutions in the industry, through ... Position Overview The Sales & Customer Engagement Manager is responsible for identifying, sourcing,...get/hunter sales mindset * Ability to generate leads through lead follow up, lead generation through calling,… more
- Fortive Corporation (CA)
- Job Description POSITION SUMMARY The Customer Success Manager is tasked with leading proactive customer engagements, fostering exceptional customer lifetime ... the CSM to act as a trusted advisor, conducting regular cadence calls, customer onsite visits, annual business reviews, and tailored customer success plans.… more