- Wolters Kluwer (Tampa, FL)
- …based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team supporting our SaaS ... of scalable customer success processes for enhanced customer experience that lead to customer... Lifetime Value (CLV) and ensure continuous improvement. + Advocate for customer requirements in product development… more
- Intuit (San Diego, CA)
- …data-driven, technology- lead operations and a distributed professional workforce. The Customer Success team is executing on key company-wide initiatives to help ... experiences and defining requirements. + Leverage internal networks to advocate and analyze the customer and expert...deliver solutions that will have a broad impact on customer retention. + Lead and align cross-functional… more
- Intuit (Mountain View, CA)
- …support configurations, leveraging both AI and human expertise. + Manage and lead customer -facing support teams in identifying and prioritizing customer ... teams to refine product offerings, policies, and communications. + Advocate for change and propose solutions in alignment with...Marketing and Sales leaders to drive growth. You will lead a " customer -first" culture and mindset throughout… more
- NTT DATA North America (Atlanta, GA)
- …milestones, timelines, and resources required to ensure a successful migration. 6. Customer Onboarding and Training: Lead and execute comprehensive onboarding ... **Product Manager/ Customer Experience Manager** - Atlanta, GA - 25-05306...IT teams to define product features, set priorities and lead launches. **How We Will Help You:** Joining our… more
- Tucson Electric Power (Tucson, AZ)
- …+ Makes recommendations on next steps forward and ways to mitigate risk Advocate for Customer Needs + Leads organizational engagement strategies, including ... **Principal, Customer Centric Research** Company **Tucson Electric Power** Location...us reach this commitment. **What you will do:** + Lead enterprise-wide data-driven decision-making by translating insights into strategies… more
- Intuit (San Diego, CA)
- …feedback, understand pain points, and translate insights into action. + Act as a customer advocate to ensure voice-of- customer is integrated into product and ... **About the Role** We're looking for a **highly technical, customer -obsessed Senior Manager** to lead a team at the forefront of our **Intuit Enterprise… more
- American Airlines (Dallas, TX)
- …trusted advocate for AAdvantage's most valued members, resolving complex customer issues with empathy and urgency while driving meaningful improvements across ... any legal obligations including any collective bargaining obligations._ + Lead cross-functional coordination with Customer Experience, Airport Operations,… more
- Persado (New York, NY)
- …customers, develop users and supporters, build a story of program success, and advocate for customer needs + Collaborate with marketing managers, analysts and ... 2024. What We Are Looking For As a Senior Customer Success Manager, you will partner with customers to... engagement and adoption of Persado, serving as the lead day to day contact for Fourtune 500 Enterprise… more
- NTT America, Inc. (Atlanta, GA)
- …and share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. + Lead by example in ... 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual contributor… more
- Coinbase (Charlotte, NC)
- …is expected and fully supported. As a Supervisor for the Concierge team, you will lead a specialized team of customer focused Concierge Agents who own high value ... globally. *What you'll be doing (ie. job duties):* * Lead a team of high performing Concierge Agents onsite... issues at the root cause. * Represent and advocate for the customer across organizations to… more