- TD Bank (Killingworth, CT)
- …(3) advocating for them with proactive insights & recommendations + Serves as a Customer advocate in improving customer financial confidence, providing ... play a key role in customer assessments, proactively identifies Customer solutions and lead -focused outbound sales activities + Independently resolves… more
- US Bank (Colorado Springs, CO)
- …fluency and financial literacy to team members and customers. Embraces opportunities to advocate for digital solutions focused on customer benefits of digital ... demonstrating and ensuring all team members provide an excellent customer experience reflective of US Bank culture and core...values. The primary duty of this role is to lead and manage branch(es) to ensure that goals are… more
- Oracle (Richmond, VA)
- …Services organization, our focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. ... **Job Description** Oracle Customer Success Services (CSS) is an organization of...travel up to 50% of the time. **Responsibilities** As Lead Techno-Functional Analyst for Oracle SCM Cloud, you will… more
- Autodesk (San Francisco, CA)
- **Job Requisition ID #** 25WD92697 **Position Overview** The Autodesk Customer Success group advises professionals in the building, infrastructure, manufacturing, ... a strategic roadmap. Each roadmap, or success plan, supports the customer 's business goals, builds organizational alignment and establishes measurable criteria for… more
- IBM (Austin, TX)
- …product engineering meetings. * Collaborate with account managers to schedule, coordinate, and lead customer debugging calls. * Document and record all activity ... a key member of the Global Support & Services organization and advocate for customer satisfaction and success. You will troubleshoot complex issues related to… more
- Nelnet (Overland Park, KS)
- …RESPONSIBILITIES:** + Lead discovery and solution design sessions to align customer goals with platform capabilities. + Establish and guide best practices for ... with key stakeholders across customer organizations. + Capture customer feedback and advocate for product improvements. + Share best practices, case studies,… more
- IBM (San Francisco, CA)
- …engineers, sales representatives, and technical account managers to schedule, coordinate, and lead customer installs or debugging calls * Contribute to product ... a key member of the Global Support & Services organization and advocate for customer satisfaction and success. The Sr. Support Engineer will troubleshoot complex… more
- Northeast Shared Services (Williamsville, NY)
- …requests. The Representative will collaborate with the Consumer Services Manager and Lead (s) to ensure that each customer interaction reflects our commitment ... records, contributing to ongoing improvements in data quality and customer insights. Be an advocate for our customers by taking ownership of assigned cases… more
- Bandwidth (Raleigh, NC)
- …cross-functionally with Sales, Product, and Operations to influence account strategy, advocate for customer interests, and support Bandwidth's broader evolution ... Delivery team is dedicated to providing a world-class end-to-end customer experience across Bandwidth's products and services. As the...needs at a departmental level. What You'll Do: + Lead , coach, and mentor a team of Service Delivery… more
- Proofpoint (Richmond, VA)
- …direction. + Manage and monitor support interactions, serving as an internal advocate for strategic customers, responding to customer escalations, and ... needs. + Identify and prioritize short-term and long-term goals. + Plan and lead process improvement initiatives tailored to improve customer satisfaction with… more