- Parker Hannifin Corporation (Lexington, KY)
- …-focused CX roadmap, ensuring alignment with business goals and timely execution. + Lead initiatives that promote a positive customer experience culture across ... and share success stories across teams to foster a customer -centric mindset. + Lead all aspects of...service delivery. + Oversee recruitment, training, and development of customer service team members, managing performance and… more
- WEC Energy Group (West Bend, WI)
- …and communities concerning electric, gas, and steam delivery issues + Lead the service team to be the customer advocate for customers, to help customers ... Customer Service Supervisor is responsible for leading a team of Service Managers, Energy Service Consultants, Residential Energy...for the following duties: + Lead a team of Service Managers, Energy Service Consultants, Customer… more
- Proofpoint (Albany, NY)
- …that benefit the team + Ability to identify company needs for customer initiatives and lead those initiatives across internal teams, as appropriate + ... and self-motivated individual to join our growing field services team . The mission of the Customer Success...from what they already own. + Be a relentless advocate for customers to help ensure that Proofpoint deployments… more
- Persado (New York, NY)
- …of customer engagements and communicating clearly the implications to key customer team stakeholders + Strong ability to manage cross functional teams ... platform orchestrates and facilitates interactions between a bank's marketing team and its compliance team as they...and supporters, build a story of program success, and advocate for customer needs + Collaborate with… more
- Cisco (New York, NY)
- …and escalation support in resolving technical problems found in products and solutions. Customer Engagement - Lead customer delivery engineering engagements ... Serve as an integrated member of the Cisco CX team supporting customer outcome-oriented engineering, implementation, and...drive the successful adoption of Cisco products and technologies. Customer Success and Adoption - Advocate for… more
- Amazon (Bellevue, WA)
- …an AWS Customer Solutions Manager (CSM), you are a trusted customer advocate . You will help large Telecommunications organizations understand best practices ... plan to realize customer 's account vision and strategy while reporting on customer maturity and adoption progress About the team AWS Industries Global… more
- Hilton (Mclean, VA)
- …the VP, Customer Insights & Analytics, the Senior Director, Brand Analytics & Customer Research will lead a team of analytics professionals and ... Analytics team of internal consultants to all departments across Hilton\! The team ensures that Hilton's strategy and customer experience are informed by… more
- Amazon (Arlington, VA)
- …customers and businesses? As a Manager, Customer Success Management on the Household Essentials team , you will lead a team of Customer Success ... customer and vendor experience. You will guide your team in their work with vendors using data, processes,...internal stakeholders; be a trusted advisor and a business advocate . * Monitor Customer satisfaction survey results,… more
- CH Robinson (Des Plaines, IL)
- …exceptional customer service by overseeing the daily operations of the warehouse and Customer Support Team . You will be responsible for ensuring the team ... will serve as a primary escalation point for customers, team members, and cross-functional departments. Acting as both a... members, and cross-functional departments. Acting as both a customer and employee advocate , you will resolve… more
- Nutanix (Atlanta, GA)
- …and best practices to help customers achieve operational efficiency. + Collect and advocate customer feedback to influence future product development and service ... Team ** At Nutanix, you would be joining the Customer Experience team , a group dedicated to...enhancements at Nutanix. + Lead the technical onboarding process for new customers ensuring… more