- Proofpoint (Columbia, SC)
- …new processes for your team + Ability to identify company needs for customer initiatives and lead those initiatives across internal teams, as appropriate + ... and self-motivated individual to join our growing field services team . The mission of the Senior Customer ...solutions and productivity suites. + Proven ability to effectively lead in a team environment as well… more
- Medtronic (North Haven, CT)
- …the customers robotic surgery programs and to gauge the success of these programs. + Advocate on the behalf of the customer to ensure they are receiving the ... helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in...**A Day in the Life** POSITION DESCRIPTION: The Senior Customer Success Manager will be a key member of… more
- NTT DATA North America (Atlanta, GA)
- …and forward-thinking organization, apply now. We are currently seeking a Product Manager/ Customer Experience Managerto join our team in the United States ... between a product roadmap and an execution plan. + Lead a team of product owners to...and resources required to ensure a successful migration. 6. Customer Onboarding and Training: Lead and execute… more
- Parker Hannifin Corporation (Lexington, KY)
- …-focused CX roadmap, ensuring alignment with business goals and timely execution. + Lead initiatives that promote a positive customer experience culture across ... and share success stories across teams to foster a customer -centric mindset. + Lead all aspects of...service delivery. + Oversee recruitment, training, and development of customer service team members, managing performance and… more
- Amazon (New York, NY)
- Description Our Amazon Vendor Services team is seeking a Manager of Customer Success to lead a team responsible for the growth and development of some of ... responsible for all business and operational objectives of your Customer Success Management team . You'll drive the...internal stakeholders; be a trusted advisor and a business advocate . * Monitor Customer satisfaction survey results,… more
- Amazon (Houston, TX)
- …ability to gain stakeholder buy-in, communicate confidently at both the executive and team levels and negotiate and lead virtual teams, regardless of ... Working with both the customer and various AWS teams including the Customer Account team , Service teams, Professional Services, Training and the partner… more
- TELUS Agriculture & Consumer Goods (GA)
- …cycle with the customer , and hands-on training in the field for an assigned customer list within a specific region. + Lead and demonstrate the use of TELUS ... software and customer satisfaction. + Aid the Customer Success team in developing training materials...experience, especially when customers have time sensitive issues. + Advocate for the customer 's technology and influence… more
- Forrester (Atlanta, GA)
- …our journey to becoming customer obsessed. The vision, thought leadership, and customer success expertise will focus our global team on a clear destination ... and the path to achieve it. + Manage a team of highly motivated, customer -focused leaders to...(product design and delivery, marketing, and sales strategies). + Lead as an ambassador for the customer … more
- Tucson Electric Power (Tucson, AZ)
- …and improve overall customer satisfaction, promoting courteous, effective and efficient customer service. The Managers foster a team environment that thrives ... digital solutions, and programs. The collection of departments they lead are defined as their business area. How the...and works hand-in-hand with the other members of the Customer Care Leadership team + Encourages others… more
- Ralliant (Elizabethtown, NC)
- As a Customer Success Manager, you will lead a dynamic team dedicated to delivering exceptional customer experience. Your role is pivotal in ensuring our ... You will oversee daily operations, mentor and inspire your team , and implement innovative strategies to enhance customer... lead time. + Act as a client advocate , ensuring customer preferences, usage information, satisfaction,… more
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