- ManTech (Washington, DC)
- **MANTECH** seeks a motivated, career and customer -oriented **BI Analytics Engineer** to join our team in **Washington, DC** in a hybrid role of 4 days on client ... a federal civilian client focused on data engineering and analytics . You will work closely with internal stakeholders and...+ Bachelors' Degree with 2+ years of relevant BI Analytics and/or data engineering experience + Proficiency using Structure… more
- JPMorgan Chase (Columbus, OH)
- …across Service Operation by developing and implementing innovative strategies and advanced analytics solutions to improve the customer and service agent ... with strong data analysis and strategic thinking skills to support advanced analytics projects across Operations functions, channels and products. As a Quant … more
- LinkedIn (Mountain View, CA)
- …planet-scale HA systems, and by relentlessly pursuing operational excellence and customer obsession to support LinkedIn's product teams. The Graph and Online ... Analytics Infrastructure group in the Online Infra organization is...the domain, developing talent, augmenting culture of rigor and customer obsession and partner across Product Platforms, Online Infra… more
- Amazon (Newark, NJ)
- … service contexts (chatbots, intelligent routing, content recommendations, predictive analytics , automation strategies) - Customer service operations including ... drive the strategy and execution of large, complex programs that drive customer experience excellence across a number of areas including Quality Intelligence,… more
- Liberty Utilities (Joplin, MO)
- …on emergency policies and procedures. Continuously improve channel performance through customer feedback, usability testing, and analytics . Develops and enhances ... Program Manager, Self-Service (Utility Customer Service) LU Service Corp. Joplin, MO, US,...as containment rate, CSAT, and digital adoption. Collaborate with analytics teams to develop dashboards and insights that inform… more
- SAP (Newtown Square, PA)
- …ERP customer . + Aligning with the regional AEs to execute the customer -specific proposal. + Reporting and analytics on the end-to-end process, including ... benefits, and a team that wants you to grow and succeed. **About SAP Customer Experience (CX)** SAP Customer Experience (CX) helps brands build trusted… more
- JPMorgan Chase (Jersey City, NJ)
- …Advanced knowledge of the product development life cycle, technical design, and data analytics + Knowledge of customer consumption and renewal patterns + ... Elevate the customer experience by spearheading transformative success strategies and...proficiency across compute, databases, networking, machine learning, and data analytics domains. + Exhibit strong writing and communication skills… more
- RELX INC (Alpharetta, GA)
- …sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in ... Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the… more
- PNC (Pittsburgh, PA)
- …and have an opportunity to contribute to the company's success. As a Business Analytics Manager within PNC's MarCom organization, you will be based in Pittsburgh, PA ... ; Cleveland, OH; or Philadelphia, PA. This Business Analytics Manager position is for an Email Marketing Manager...position is for an Email Marketing Manager on the Customer Management team within Marketing & Communications department. We're… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- …and address brand opportunities and challenges. _Execute_ + Conduct key analytics including, subnational analyses, use of local customer insights, ... Regeneron is seeking a Director, Business Analytics , Oncology (Lung) to join our team! **In...Conducting subnational analyses, and championing the use of local customer insights + Opportunity identification and assessment, leveraging descriptive,… more
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