- Travelers Insurance Company (Hartford, CT)
- …Owner role specializes in supporting data solutions for critical data and analytics capabilities and deliverables in Personal Insurance. The ideal candidate will ... as voice of the end-user; have a deep understanding of and respond to customer feedback ensuring needs and requirements are clearly defined; ensure team work product… more
- Regions Bank (Hoover, AL)
- …business leaders Program Leader + Hands-on experience with NICE/Nexidia speech analytics tools or similar platforms (required) + Advanced proficiency with Microsoft ... reporting + Strong background in contact center operations, data analysis, and customer experience metrics (VOC, CSAT, KDS) + Nexidia, CallMiner, or similar tool… more
- OneMain Financial (Wilmington, DE)
- …of new models or modifications to existing models used for across the customer credit lifecycle, ie marketing through collections. Closely partner with data science ... third parties follow the requirements set forth in the MRM Policy. + Uses analytics , business rules, and/or other risk tools and techniques to detect model behaviors… more
- Kohl's (Menomonee Falls, WI)
- …option to work remotely on Fridays. About the Role As Senior Personalization Analytics Analyst, you will lead the development, testing and curation of statistical ... and machine learning models to inform and support customer strategy within Marketing. This role focuses on providing analytical and technological support and… more
- KBR (Chantilly, VA)
- Title: Data Analytics Specialist - Senior Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced ... and methods to improve data collection, analysis, and reporting + Collect customer requirements + Determine technical issues + Design algorithms and data… more
- Amazon (Seattle, WA)
- …experiences for health customers and health providers? The Health Science & Analytics group in Amazon's Health Store & Technology organization is looking for ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company… more
- Walmart (Bentonville, AR)
- …Serve our Customers and Members: Adopts a holistic perspective that considers data, analytics , customer /member insights, and different parts of the business when ... learning and supports peer growth through mentorship and knowledge sharing. Customer /Associate Problem Definition & Metrics: Engages stakeholders to identify and… more
- Walmart (Bentonville, AR)
- …Serve our Customers and Members: Adopts a holistic perspective that considers data, analytics , customer /member insights, and different parts of the business when ... by publishing technical articles and insights internally and externally. Customer /Associate Problem Definition & Metrics: Engages with cross-functional stakeholders… more
- Walmart (Sunnyvale, CA)
- …Serve our Customers and Members: Adopts a holistic perspective that considers data, analytics , customer /member insights, and different parts of the business when ... Leads incident analysis and prevention strategies to drive long-term quality and customer impact mitigation. Foster Culture of Excellence and Mentorship: Coaches and… more
- Walmart (Sunnyvale, CA)
- … - Strategic Thinking - Adopts a holistic perspective that considers data, analytics , customer insights, and different parts of the business when making ... and powerful infrastructure, ensuring a secure and seamless employee and customer experience across stores, digital channels, and distribution centers. **What you'll… more