- Microsoft Corporation (Redmond, WA)
- …applications, leveraging conversational AI, large language models (LLMs), and predictive analytics . Our mission is to transform customer engagement through ... and sentiment analysis. + Integrate LLMs, Retrieval-Augmented Generation (RAG), and advanced analytics into customer service workflows. + Collaborate with data… more
- EchoStar (Plano, TX)
- …implement corrective actions to meet SLOs and quality standards + Handle escalated customer issues and support team members with complex technical problems + Develop ... improvements, and drive data-informed decisions + Collaborate cross-functionally to enhance customer service processes and stay current on industry trends and… more
- Microsoft Corporation (Redmond, WA)
- …(BI) Team is responsible for delivering data-driven decision-making and self-serve analytics to optimize customer experience and support operations across ... Analyst with extensive experience in delivering data-driven decision making & self-serve analytics to optimize customer experience and support operations across… more
- Walmart (Bentonville, AR)
- …Serve our Customers and Members: Adopts a holistic perspective that considers data, analytics , customer /member insights, and different parts of the business when ... the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities;… more
- Walmart (Manning, SC)
- …Serve our Customers and Members: Adopts a broad perspective that considers data, analytics , customer /member insights, and different parts of the business when ... users on how to operate and maintain low voltage systems. Addresses customer inquiries and concerns professionally and efficiently. Ensure all installations and… more
- Walmart (Sunnyvale, CA)
- …Serve our Customers and Members: Adopts a holistic perspective that considers data, analytics , customer /member insights, and different parts of the business when ... the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities;… more
- Staples (Framingham, MA)
- …services and solutions all centered around our customers' needs. We are driven by customer insights and analytics to bring products and solutions to market ... strategy, packaging execution, content strategy, and digital strategy. + Integrate customer insights and competitive trends into brand strategy and creative output,… more
- Walmart (Sandston, VA)
- …to all plans. Strategic Thinking: adopts a broad perspective that considers data, analytics , customer insights, and different parts of the business when making ... by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work...digital tools and ways of working. Deliver for the Customer + Customer Focus: delivers results while… more
- Walmart (Pounding Mill, VA)
- …all plans. Strategic Thinking - Adopts a holistic perspective that considers data, analytics , customer insights, and different parts of the business when making ... to leverage new digital tools and ways of working. Deliver for the Customer / Customer Focus - Delivers expected business results while putting the customer … more
- TP-Link North America, Inc. (Irvine, CA)
- …and Channel teams to improve retention, education, and advocacy. . Leverage customer insights and analytics to refine strategies and improve satisfaction. ... with Product Management to prioritize key features and translate them into customer -centric messaging. . Lead the creation of engaging product content, including… more