- TEKsystems (Menomonee Falls, WI)
- …providing technical troubleshooting, product selection, and warranty repair/replacement.; Contribute to the call center to ensure customer commitments are ... benefits, installation, and interaction with other products.; Execute call center documentation and processing.; Resolve customer questions, provide remote… more
- Genentech (South San Francisco, CA)
- …engagements-such as territory planning, call execution, field content sharing, and medical call center support. The role is responsible for ensuring that CRM ... is focused on shaping the future of patient and customer connections through digital innovation and human-centered design. They...+ Implement scalable innovations across field planning, content sharing, call execution, and call center … more
- CyrusOne (Houston, TX)
- …and our hyperscale customers. This individual will work closely with internal data center operations and engineering teams and customer stakeholders to manage ... The ideal candidate will have a strong background in data center operations, customer relationship management, and technical problem-solving including… more
- Rapid Response (Syracuse, NY)
- …Location This position is 100% in-office and reports to our state-of-the-art call center facility on site in Syracuse, NY. About Rapid ... Overnight Customer Service Representative Department: Customer Service...Nevada. Our growing organization serves as a critical response call center focused on protecting life, residences,… more
- Trinity Health (Ann Arbor, MI)
- …**Experience:** 2+ years of customer service experience, preferably in a healthcare call center environment or operator console with experience in data entry ... This position is 100% onsite and is based out of our Regional Call Center in Ann Arbor, Michigan. Relocation assistance is not available. **REQUIRED SKILLS AND… more
- Realtor (Scottsdale, AZ)
- …and clear expectations. **What you'll bring:** + Minimum 5 years of experience in a call center or contact center environment. + 2 years of managerial ... call /case reviews to improve skills, quality, and the customer experience, and support team members with career growth...experience in a call center is preferred. + Experience managing… more
- Banner Health (Mesa, AZ)
- …all room service orders and order entry for multiple facilities in a centralized call center environment. Provides quality customer service and accurate ... part of, we want to hear from you. The ** Customer Experience Meal Order Representatives** answer inbound room service...or need additional services. The department is a fast-paced call center work environment with a focus… more
- Mass Markets (Wichita, KS)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Transdev (San Rafael, CA)
- …resolve complaints, and escalate complex inquiries as needed. + Adhere to all call center scripts, procedures, and compliance standards. + Meet or exceed ... performance metrics, including call handling time, quality, and customer satisfaction....applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist /… more
- CVS Health (Woonsocket, RI)
- …tracks, and analyzes call center performance metrics, including call handling time, customer satisfaction, and quality standards to gather actionable ... further assistance and resolution. + Monitors, tracks, and analyzes call center performance metrics, including call... call center performance metrics, including call handling time, customer satisfaction, and quality… more