• Senior Unified Communications Engineer (Contact…

    Love's Travel Stops & Country Stores (Oklahoma City, OK)
    …VoIP Engineer, Collaboration Engineer, Voice Engineer, Voice Network Engineer, Software Engineer, Call Center Engineer, or Generative AI Engineer is preferred. ... and operational sustainability. **Job Functions:** + Architect and deploy customer solutions using advanced Contact Center , Self-service... as a Service (CCaaS) platform aka Webex Contact Center . Familiarity with on-prem call control as… more
    Love's Travel Stops & Country Stores (11/19/25)
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  • One Stop Counselor - Student Services…

    University of Pennsylvania (Philadelphia, PA)
    …families in the areas of registration, billing, and financial aid in a call center environment utilizing various software systems and technical programs. The ... variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers...Posted Job Title One Stop Counselor - Student Services Center , Division of Finance Job Profile Title Coordinator B… more
    University of Pennsylvania (11/22/25)
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  • Contact Center Content Specialist

    Leidos (Indianapolis, IN)
    …chatbots, live chat, VOIP telephony, and ACD systems + Understanding of call center workflows, KPIs, and metrics such as customer satisfaction, first call ... audits to ensure relevance, accuracy, and effectiveness + Analyze customer feedback and contact center data to...effectiveness + Analyze customer feedback and contact center data to identify content gaps, trends, and improvement… more
    Leidos (11/05/25)
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  • Senior Contact Center Representative

    Amalgamated Bank (New York, NY)
    …and referral support + Serve as back-up/overflow to provide technical and operational call center support to business clients for Online, Mobile Banking, Remote ... Required: + Minimum 3- 5 years' experience within Financial Service industry and/or Call Center environment + High School Diploma or equivalent + Experience… more
    Amalgamated Bank (12/15/25)
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  • Manager (Swing Shift), Data Center…

    CoreSite (Denver, CO)
    …/ MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management. The Manager - Data Center Operations is ... center efficiencies without increasing uptime risk to the customer . A Data Center Manager is also...uploaded to the OSS accordingly. + Provide day-to-day exceptional customer service and support. + On- call availability… more
    CoreSite (11/12/25)
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  • Data Center Operations Manager, Nights,…

    Amazon (Berwick, PA)
    …- 2+ years of people management experience - 2+ years of operations and on- call support for data center facilities, mission critical plants, or production ... successful candidate will be operationally responsible for a Data Center . Some high-level responsibilities include: - Prioritize and assign...Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and… more
    Amazon (11/26/25)
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  • Data Center IT Operations Manager, DCC…

    Amazon (Boardman, OR)
    …- 2+ years of people management experience - 2+ years of operations and on- call support for data center facilities, mission critical plants, or production ... successful candidate will be operationally responsible for a Data Center . Some high-level responsibilities include: - Prioritize and assign...Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and… more
    Amazon (11/07/25)
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  • Contact Center Sales Agent

    Mass Markets (Midway, GA)
    …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
    Mass Markets (11/27/25)
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  • Asst Contact Center Manager

    Stanford Health Care (Newark, CA)
    …and productivity. + Maintains accurate records and documentation related to contact center activities, including call logs, customer interactions and ... + Contributes to the development and implementation of contact center strategies and initiatives to optimize call ...call routing, reduce wait times, and improve overall customer experience quality. + Stays up to date with… more
    Stanford Health Care (12/02/25)
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  • Facility Operations Center Technical Team…

    Amazon (Arlington, VA)
    …the data center 's physical infrastructure. This team ensures that the customer experience will be optimal and gratifying by way of consistency, reliability and ... Description At Amazon, we're working to be the most customer -centric company on Earth! Amazon is a place where...day to day processes and event response, conducting data center infrastructure training and drills, providing on- call … more
    Amazon (10/18/25)
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