- CyrusOne (Chandler, AZ)
- The Global Service Center (C) have three main roles: 1. to ensure maximum possible service availability and performance 2. to monitor and handle alerts/alarms on ... customer network services 3. to coordinate incident management process...tools and systems such as Solar winds and System Center Ops Manager + Understands facility infrastructure specifically to… more
- CoreSite (Reston, VA)
- …data center including security functions, telecommunication standards and installations, customer build outs, general site response and triage, and customer ... of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence,… more
- GE Appliances, a Haier company (Louisville, KY)
- …and any cross-functional interactions. Recommend, prove-out, and deliver changes to our contact- center AI platforms for various customer service departments to ... use cases that improve contact deflection, agent productivity, and customer satisfaction-including virtual agents, intelligent routing, post- call summarization,… more
- Amazon (Canton, MS)
- …network diagnostics followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work both independently and ... project work, and fix complex problems within the Data Center Space. This team works in an environment that...Manage Large Scale Events (outages) and act as the call leader - Manage and improve the work-flows and… more
- Wawa, Inc. (IA)
- …with in-person and remote training strongly desired + Experience with creating and facilitating Call Center training or experience in Call Center ... **Job Description** **Job Summary** **:** The Contact Center Trainer is responsible for delivering core, ongoing, and roll-out training programs to meet established… more
- EverBank (Irvine, CA)
- …and achieve key performance indicators (KPIs) + Tenured experience working in a call center environment + Prior vendor equipment finance experience + Strong ... Contact Center Specialist Lead directly supervises Contact Center staff that provide outstanding customer service...evaluations for employees in assigned group. + Forecasts future call volumes and creates employee work schedules to meet… more
- CoreSite (Los Angeles, CA)
- …of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, ... infrastructure while nurturing your professional growth and success. Data Center Technician IV Role: The Data Center ...main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities will include wet… more
- CoreSite (Reston, VA)
- …of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, ... infrastructure while nurturing your professional growth and success. Data Center Technician III Role: The Data Center ...main switchgear through the UPS systems out to the customer load including power circuit installations. Fire Life Safety… more
- Houston Methodist (The Woodlands, TX)
- …and guidelines established by governing agencies to ensure optimal patient safety and customer service. This position is a member of the direct patient care team. ... others to facilitate providing the highest quality service during every customer and patient encounter. **SERVICE ESSENTIAL FUNCTIONS** + Performs diagnostic… more
- Houston Methodist (The Woodlands, TX)
- …and guidelines established by governing agencies to ensure optimal patient safety and customer service. This position is a member of the direct patient care team. ... others to facilitate providing the highest quality service during every customer and patient encounter. **SERVICE ESSENTIAL FUNCTIONS** + Performs diagnostic… more