- Guardian Life (Bethlehem, PA)
- …enterprise-grade AI and automation solutions with measurable impact on customer engagement, operational efficiency, and digital transformation. + **Conversational & ... guiding and influencing teams in engineering, product, IT, and customer experience, with a keen focus on engaging and...to learn new technologies quickly. + Experience working with remote teams in a matrixed environment. + Effective communication… more
- Carrier (Westborough, MA)
- …solicitation responses + Mentor junior AEs as needed + Serve as a customer advocate , coordinating with and influencing the internal project development team ... continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit… more
- Humana (Indianapolis, IN)
- …+ Lead agile product development cycles, ensuring timely delivery and high-quality outcomes ** Customer -Centric Design** + Advocate for customer needs by ... business needs into platform capabilities that enable personalized, data-driven customer experiences. You'll work closely with cross-functional teams to deliver… more
- Gilead Sciences, Inc. (Foster City, CA)
- …personalized care . + Evaluate and integrate innovative tools (eg, remote monitoring, AI-driven decision support) to improve outcomes and streamline access. ... Legal, and Regulatory teams to ensure alignment and delivery. + Advocate for the customer and patient, helping business partners understand user problems, needs,… more
- Palo Alto Networks (Plano, TX)
- …and technical professionals. Under Focused Services, you will be a designated customer advocate who will assist in providing tailored support, weekly ... summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer … more
- Ford Motor Company (Topeka, KS)
- …help us define tomorrow's transportation. What you'll be able to do: The Ford Customer Service Division Tech team is looking for a high-impact and versatile Senior ... the inclusive culture of the larger Digital team. + Advocate user-centered design perspectives for your areas of focus...and contribute to a culture of inclusion in a remote and dynamic working environment. + Demonstrable expertise in… more
- Children's Hospital Boston (Boston, MA)
- …to provide education and improve genetic test ordering processes and patient care . Supports the laboratory genetic program to achieve the laboratory quality and ... customer service goals. Key Responsibilities: + Triaging phone and...for frequent inquiries and communications. + Acting as an advocate for the needs and interests of providers and… more
- Aegon Asset Management (Denver, CO)
- …Solutions, and 3) Financial Assets, which includes legacy blocks of long term care , universal life, and variable and fixed annuities. These are supported by ... + Skilled in detailed-oriented delivery management; results oriented with a strong customer focus + Leadership capability to effectively communicate with all levels… more
- Aegon Asset Management (Denver, CO)
- …Solutions, and 3) Financial Assets, which includes legacy blocks of long term care , universal life, and variable and fixed annuities. These are supported by ... qualified retirement plan sales and maintain small and mid-market customer relationships. Partner with a local RVP in a...(such as CRPS) + MBA Working Conditions + Hybrid office/ remote environment + Occasional travel to assigned regions to… more
- Red Hat (Boston, MA)
- …high-quality service experience for customers.** + **Partner with Red Hat's global customer and partner support teams to resolve escalated issues efficiently.** + ... the team to improve development, testing, and operational workflows** + ** Advocate for resources-such as training, tools, or dedicated exploration time-to increase… more