• Director, Consult Partner - Contact Center…

    Kyndryl (Atlanta, GA)
    …goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive outreach). + ... + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience with AI/ML… more
    Kyndryl (07/29/25)
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  • Contact Center Quality Assurance Manager

    Mass Markets (Killeen, TX)
    …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... + Lead the QA team in monitoring and evaluating agent interactions across various campaigns. + Develop and implement...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
    Mass Markets (09/03/25)
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  • Call Center Supervisor

    Mass Markets (Wichita, KS)
    …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call center ...and SLAs + Possess practical conflict resolution skills (both customer and agent conflict) + Proven leader… more
    Mass Markets (07/11/25)
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  • Experienced Call Center Operations…

    Mass Markets (Garden City, GA)
    …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
    Mass Markets (09/03/25)
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  • Experienced Call Center Operations…

    Mass Markets (Wichita, KS)
    …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
    Mass Markets (09/03/25)
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  • Assistant Nurse Manager Patient Logistic…

    HCA Healthcare (Jacksonville, FL)
    …and objectives are met + Function as both an Assistant Nurse Manager and Transfer Center Agent when delegated as such + Implement and manage processes that will ... organization that invests in you as an Assistant Nurse Manager Patient Logistic Center ? At HCA Florida Memorial Hospital, you come first. HCA Healthcare has… more
    HCA Healthcare (09/05/25)
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  • Call Center Team Leader

    Mass Markets (MO)
    …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... + Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support...Diploma + 2-3 years of experience in a call center or customer service environment. + Proven… more
    Mass Markets (06/13/25)
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  • Certified Pharmacy Technician (CPhT) - Home…

    Bon Secours Mercy Health (Mason, OH)
    At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and ... well-being of all people in mind, body and spirit through exceptional patient care . Success in this goal requires a culture of compassion, collaboration, excellence… more
    Bon Secours Mercy Health (08/11/25)
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  • PD Transfer Center Dispatcher

    RWJBarnabas Health (New Brunswick, NJ)
    …not limited to all Microsoft applications and hospital EMR + Able to meet the agent productivity standards as set by Transfer Center Leadership + Ability to ... PD Transfer Center DispatcherReq #:0000182688 Category:Dispatcher Status:Per Diem Shift:Evening Facility:RWJBH Mobile Health (EMS) Department:MH Patient Transfer … more
    RWJBarnabas Health (06/20/25)
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  • Call Center Training Instructor I

    Mass Markets (Las Cruces, NM)
    …partner in the industry. Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire training ... possess a strong work ethic. A background in call center customer service or sales or experience...and techniques + Possess practical conflict resolution skills (both customer and agent conflict) + Possess time… more
    Mass Markets (08/14/25)
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