- Mass Markets (Garden City, GA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (Wichita, KS)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Help at Home (Chicago, IL)
- …partnering with Contact Center leaders to implement strategies to improve overall customer satisfaction. + **Rotating Schedule will be 3pm-12am M-F Week 1 and on ... + **Operational Management:** + Oversee day-to-day operations of the contact center , ensuring efficient and effective handling of customer and… more
- HCA Healthcare (Jacksonville, FL)
- …and objectives are met + Function as both an Assistant Nurse Manager and Transfer Center Agent when delegated as such + Implement and manage processes that will ... organization that invests in you as an Assistant Nurse Manager Patient Logistic Center ? At HCA Florida Memorial Hospital, you come first. HCA Healthcare has… more
- Mass Markets (IN)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... + Provide ongoing training and development programs to enhance agent skills and knowledge. + Offer guidance and support...Diploma + 2-3 years of experience in a call center or customer service environment. + Proven… more
- RWJBarnabas Health (New Brunswick, NJ)
- …not limited to all Microsoft applications and hospital EMR + Able to meet the agent productivity standards as set by Transfer Center Leadership + Ability to ... PD Transfer Center DispatcherReq #:0000182688 Category:Dispatcher Status:Per Diem Shift:Evening Facility:RWJBH Mobile Health (EMS) Department:MH Patient Transfer … more
- Mass Markets (Las Cruces, NM)
- …partner in the industry. Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire training ... possess a strong work ethic. A background in call center customer service or sales or experience...and techniques + Possess practical conflict resolution skills (both customer and agent conflict) + Possess time… more
- Mass Markets (Wichita, KS)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... and SLAs + Possess effective conflict resolution skills (both customer and agent conflict) + Possess time...services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- US Tech Solutions (East Syracuse, NY)
- …a great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and ... Call Center is a high-volume, fast paced and metric driven call- center team atmosphere with high emphasis on customer satisfaction. **Key Responsibilities:**… more
- University of Miami (Medley, FL)
- …of Uhealth Connect has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual in this position is part of the UHealth ... Connect Contact center and will be responsible for supporting functions that...of empathy, service excellence and delivery of patient centered care that impacts the patient experience across the UHealth… more