- University of Rochester (Rochester, NY)
- …the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May act as a resource to new staff. **ESSENTIAL ... FUNCTIONS** + Collects patient demographic and financial information in an efficient, customer -oriented manner and asks specific questions of the patient to verify… more
- University of Rochester (Rochester, NY)
- …calendar management while optimizing provider patient schedule, coordination of patient care and information/data support. The PSS will schedule follow-up visits and ... no-show appointments and ensure completion of standardized questionnaires for patients receiving care . The PSS will work closely with all providers in the practice… more
- Catholic Health Initiatives (Bryan, TX)
- …area is necessary to provide optimum internal and external customer satisfaction and provide the opportunity for accurate reimbursement. The ... and updates information regarding insurance data, physicians, authorizations and managed care contracting. 6. Assists patients and their families with questions… more
- Fallon Health (Worcester, MA)
- …a company that cares. We prioritize our members-always-making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon ... Health delivers equitable, high-quality, coordinated care and is continually rated among the nation's top health plans for member experience, service, and clinical… more
- University of Rochester (Rochester, NY)
- …well as enthusiasm for supporting our mission to deliver high-quality patient care . Responsible for monitoring own performance on assigned tasks. Self-directed, must ... Serves as an eRecord Super User. + Assists the customer virtually with Zoom basics and connection issues. +...looking for a career in higher education or health care , the University of Rochester may offer the perfect… more
- University of Rochester (Rochester, NY)
- …to patient/physician inquiries, handle or redirect billing inquiries, handle patient/ customer complaints and provide basic technical support. Ensures appropriate use ... documents non-routine paging issues, which have impacted or delayed patient care . As required, performs disaster protocols. Resolves inquiries efficiently and… more
- First Student (CA)
- …transportation partners, managing the daily trips and assisting parents and districts to take care of their needs + Daily customer management to include but ... student transportation. Assist team with implementing new legislations. + Daily customer management to include but not limited to day-to-day operations, new… more
- UnityPoint Health (West Des Moines, IA)
- …Single Billing Office + Shift: 8am-4:30pm + Job ID: 164694 Overview We're seeking a Customer Service Disputes Agent to join our team! This role is part of the call ... de-escalating patient billing disputes, resolving insurance processing issues, patient care concerns, investigating services performed, coding reviews and collecting… more
- Trinity Health (Pontiac, MI)
- …codes for billing. Displays a courteous, professional manner, proactively developing customer relationships and giving high priority to customer satisfaction. ... and procedures. Ability to work independently in a fast-paced environment. Excellent customer service orientation skills necessary in order to deal effectively with… more
- OhioHealth (Delaware, OH)
- …a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be ... to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health… more