- R1 RCM (Jacksonville, FL)
- …Required Qualifications: High school diploma is required At least one year of call center experience Attention to detail Strong customer service experience ... expectations in everything we do. Not only does that drive customer success and improve patient care , but that same enthusiasm is applied to giving back to… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 920715 EDC Specialty Care Work Shift: UR - Day (United States of America) Range: UR URCC 204 ... for functions being completed in an accurate, efficient, and customer -friendly manner. May act as a resource to new...patients to minimize the need to distribute the telephone call , forwards calls, pages providers, and takes messages. +… more
- University of Rochester (Rochester, NY)
- …that patients receive prescribed medications in a timely manner. Provides excellent customer service through the Pharmacy Call Center. Triages patient calls ... between the patient, pharmacist, insurance, and staff to ensure coordinated care . **Essential Functions** + Maintains expertise on all potential patient assistance… more
- R1 RCM (Hoffman Estates, IL)
- …world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care , but that same enthusiasm is applied to ... successful candidate must display a strong sense of patient care and attention to detail. **Responsibilities:** + Explain financial...diploma is required + At least one year of call center experience + Attention to detail + Strong… more
- University of Rochester (Rochester, NY)
- …that patients receive prescribed medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center. + Triages patient calls ... between the patient, pharmacist, insurance, and staff to ensure coordinated care . **ESSENTIAL FUNCTIONS** + Maintains expertise on all potential patient assistance… more
- University of Rochester (Rochester, NY)
- …the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Responsible for ... Assures cleanliness and order in the waiting room/lobby. + Customer interaction: Assesses the urgency of a situation and...order to minimize the need to distribute the telephone call , forwards calls, pages providers, and takes messages. +… more
- University of Rochester (Rochester, NY)
- …internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Provides timely responses to customer inquiries by telephone, email or website chatbox in an ... consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL FUNCTIONS** + Initiates insurance billing, either… more
- University of Rochester (Rochester, NY)
- …to, activities associated with provider calendaring, patient scheduling, coordinating patient care and the flow of patient information for the optimization of ... ambulatory setting are completed in an accurate, efficient, and customer friendly manner. Assists the Practice Manager and Division...action can be taken at the time of the call , what calls should be transferred to another area,… more
- BJC HealthCare (St. Louis, MO)
- …- Barnes Lodge, 4520 Clayton Ave PRN - Flexible Not Benefit Eligible On Call Potential Holiday Shifts Consistent Scheduled Hours - Every Other Weekend (Friday and ... the front desk and supporting the facility needs! Prior customer service experience in a plus but is not...and other medical professionals. Recognizing its excellence in nursing care , Barnes-Jewish Hospital was the first adult hospital in… more
- University of Rochester (Rochester, NY)
- …proper resources as needed ie Parking, DPS, Social Work, Patient Relations, Care Management etc. + Expertly navigate difficult visitor encounters for patients with ... calls to the Medical Center. Assist caller or re-route call to the appropriate department. + Respond to all...areas where we are present + Assist Transitions in Care Unit with transportation of discharged patients + Assist… more