- Koniag Government Services (Baltimore, MD)
- …call inquires for hardware and software. + Open a call ticket for every customer contact and determine and document scope, impact, and priority; resolve, or ... as well as the procedures documented in the Call Center Hardware Dispatch Guide. + Customer Service...the Call Center Hardware Dispatch Guide. + Customer Service Representatives also utilize Skype/Teams systems within the… more
- Walmart (Sunnyvale, CA)
- …Sam's Contact Center Services The Sam's Contact Center Services team is dedicated to transforming customer interactions through innovative technology ... and product managers who collaborate to deliver seamless, scalable, and reliable contact center experiences. We focus on building robust microservices,… more
- IDEX (Linthicum, MD)
- …**Essential Duties and Responsibilities** + Function as the primary point of contact for program-related communications with data center customers. + Project ... who thrives in a fast-paced, cross-functional environment-where project management discipline, customer communication, and a strong sense of urgency are critical. If… more
- Fortive Corporation (Everett, WA)
- …**Commercial Strategy Manager** to lead strategic growth initiatives in the **data center market** and other **high-growth verticals** . This high-impact role will ... execution, and optimization of commercial strategies to accelerate revenue, enhance customer experience, and strengthen market presence. This high-visibility role is… more
- Stanford Health Care (Newark, CA)
- …a Stanford Health Care job.** **A Brief Overview** The Stanford Health Care (SHC) Enterprise Contact Center (ECC) Access Operations Contact Center (AOCC) ... access health care services at one or multiple SHC departments/clinics. The Access Operations Contact Center staff within the ECC is responsible for providing an… more
- Concentrix (Charlotte, NC)
- …to either location as needed + Will be responsible in overseeing the contact center operating systems including local policies, procedures and operating ... with company and Client expectations. + Analyzes operations and efficiency of the contact center . Monitors and executes staffing, budget, training and general HR… more
- Louisiana Department of State Civil Service (Baton Rouge, LA)
- …this position coordinates with internal and external partners regarding customer service, procurement, contracts, task orders, and supplemental agreements, assists ... a working knowledge of the Tolling Systems and how they relate to customer accounts and the ability to research account information and provide resolutions to… more
- Amazon (New York, NY)
- …most exciting AWS services? -- Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and ... With Amazon Connect, you can create your own cloud-based contact center and be taking calls in...us to innovate on this new service that addresses customer needs to build modern contact centers… more
- Amazon (New York, NY)
- …and most exciting AWS services? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and ... With Amazon Connect, you can create your own cloud-based contact center and be taking calls in...us to innovate on this new service that addresses customer needs to build modern contact centers… more
- Access Dubuque (Dubuque, IA)
- …to the principles of caring and expected behaviors outlined in Mercy Medical Center 's Model of Caring and Trinity Health's Code of Conduct, fostering a climate ... where all customers are treated in a manner consistent with Mercy Medical Center 's Mission and Values. Maintains a working knowledge of applicable Federal, State and… more