- Regions Bank (Hattiesburg, MS)
- …do the best for our customers and associates every day. **Our Contact Center Bankers** : + Help enrich our customer 's lives by answering questions, solving ... of its customers. As a banker in the Regions' Contact Center , you will gain a foundation...banking knowledge by working in the heart of our customer service operations. Our Leadership Team takes an active… more
- US Tech Solutions (Phoenix, AZ)
- …contract (Hybrid)** **Job Description:** + We are seeking an experienced Offshore Contact Center Quality Analytics Consultant to evaluate, monitor, and enhance ... the performance of our offshore customer service operations. This role will ensure that ... interactions (calls & chats mainly) from our offshore contact center against a new, comprehensive quality… more
- Hackensack Meridian Health (Tinton Falls, NJ)
- …to transform healthcare and serve as a leader of positive change. The ** Contact Center Representative** will handle multi-channel requests in a fast-paced ... centralized contact center environment, interacting with patients, families...questions, concerns or problems with a focus on first contact resolution, providing exceptional customer service, striving… more
- Henry Ford Health System (West Bloomfield, MI)
- Under minimal supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader scale. Including all of HFHS services and ... customer relationship management. Prior experience in a call center environment is advantageous. This position is located at...service experience helpful. Six (6) months experience as a Contact Center Advocate I or one year… more
- University of Miami (Medley, FL)
- …Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual in this position is part ... of the UHealth Connect Contact center and will be responsible for...work flows of staff to ensure performance goals for customer satisfaction, quality, productivity, and key performance metrics are… more
- Amalgamated Bank (New York, NY)
- Amalgamated Bank is seeking a Sr. Contact Center Representative! This is a highly visible, high-impact team responsible for every aspect of the consumer and ... ensure that the client has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general banking questions to… more
- Citigroup (Irving, TX)
- …come join us. We'll enable growth and progress together. The Back Office / Contact Center Operations - Application Support Lead is a strategic professional who ... Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160...Provide primary operational support for critical back office and contact center applications, including workflow, live chat,… more
- Institute of Electrical and Electronics Engineers (Piscataway, NJ)
- … Center Associate - 250227 : N/A Description Job Summary: The IEEE Contact Center Associate will be responsible to service and troubleshooting IEEE Product ... all inquiries, attend training to develop job skills, products/services knowledge, and Contact Center skills. This individual works well with minimal supervisor… more
- Microsoft Corporation (Redmond, WA)
- …at the forefront of digital transformation, empowering organizations to revolutionize their customer service and contact center operations through ... through happy customers. The Customer Service Applications Team delivers business applications for Connected Customer Care for Contact Centers! Our team is… more
- Peckham, Inc. (Phoenix, AZ)
- …to your application so we can gain a complete view of your experiences* Peckham Inc. - Contact Center Trainer SUMMARY The Contact Center Trainer plays a ... using a sign language interpreter, or using specialized equipment. Business Line: Contact Center Solutions Location: Phoenix, AZ Worker Sub-Type: Staff Member more