- Albany Medical Center (Albany, NY)
- …departments to identify and achieve department and organizational goals and provides direct contact with vendors to ensure customer needs are met. Essential ... - Rarely + Vibration - Rarely Thank you for your interest in Albany Medical Center ! Albany Medical is an equal opportunity employer. This role may require access to… more
- Henry Ford Health System (Wyandotte, MI)
- …Shift:8:00 AM - 4:30 PM General Summary: Under minimal supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader ... and/or resolution. + Responsible for keeping up to date on all communications/changes within the Contact Center + Acts as a training resource for both new and… more
- Wider Circle (Mcallen, TX)
- As a Contact Center Specialist at Wider Circle's remote contact center , you will play a crucial role in connecting with current and potential members and ... Basic computer skills for data entry and navigating call center software. + Prior experience in sales, customer... center software. + Prior experience in sales, customer service, or telemarketing (preferred but not required). +… more
- Seattle Children's (Seattle, WA)
- The Director of the Patient Access Contact Center at Seattle Children's provides strategic and operational leadership for the organization's centralized ... ambulatory contact center operations. Reporting to the Associate...Experience** Bachelor's Degree. 5-7 years of progressive experience in customer service, patient relations, call center , or… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Contact Center Testing Coordinator (Sr. Business Execution Consultant) to support tactical testing coordination for ... testing (UAT) across multiple teams as part of our Contact Center as a Service (CCaaS) platform...and initiatives that may include risk mitigation, efficiency, and customer experience + Collaborate and consult with team leaders… more
- Citizens (Pittsburgh, PA)
- Description As part of our dedicated Contact Center team, our Inbound Business Banking Specialists create positive interactions with our small business customers ... degree or equivalent + Experience working in a call center or customer support role + Strong...(2) or more years of recent phone/inside sales experience, Contact Center experience strongly preferred + Proficient… more
- Middlesex Savings (Westborough, MA)
- …completion, discussion will be held regarding transition to hybrid work.** **Overview** The Contact Center Specialist I is a key role focused on providing ... transactions, resolving problems, aiding in the resolution of complicated customer complaints, understanding and explaining all Bank products and services,… more
- University of Miami (Medley, FL)
- …. The Department of UHealth Connect has an exciting opportunity for a full-time Contact Center Associate 1 (Remote). The individual in this position is part ... of the UHealth Connect Contact center and will be responsible for...tasks by paying attention to detail and providing excellent customer service skills with Patients, Physicians and other related… more
- Northland Area FCU (Alpena, MI)
- We are seeking a dedicated Contact Center Representative to provide exceptional service to credit union members through phone and electronic communication. This ... Great Fit? - Previous experience in credit unions, banking, customer service, sales, or a call center ...Desired: Previous credit union, financial institution, member service, call/ contact center , sales or other related experience.… more
- The Hartford (Columbus, OH)
- …S3, and other AWS services. + Strong understanding of contact center operations, IVR design, call routing, and customer experience optimization. + ... Software Engineer to drive the strategic transition to the AWS Connect Contact Center as a Service (CCaaS) platform. This role will lead end-to-end… more