- NTT America, Inc. (Chicago, IL)
- …(US-IL), United States (US). We seek an experienced ** Contact Center Manager ** with a demonstrated understanding of customer service and contact ... forward-thinking organization, apply now. We are currently seeking a Contact Center Manager - Business...Reporting, etc.). This person will oversee contact center operations ensuring high levels of customer … more
- Dignity Health (Rancho Cordova, CA)
- …in a large and multi-site organization. Has demonstrated success in managing high performing customer contact center , or combination of healthcare and ... regular travel to offices throughout California.** **Position Summary:** The Manager , Contact Center is expected...contact center , with superb customer and employee satisfaction… more
- Baystate Health (Holyoke, MA)
- …and concerns. Reporting to the Director of Ambulatory Nursing and The Contact Center Director, the Clinical Nurse Manager serves as the nursing expert for ... team members who in our ** Contact Call Center ** **The RN Clinical Manager ** is responsible...service improvement, access as well as both patient and customer satisfaction. The Nurse Manager partners effectively… more
- Deloitte (Houston, TX)
- …who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology workstream ... Our Deloitte Customer team empowers organizations to build deeper relationships...on the strategy, design, and oversight of next generation contact center platforms across an enterprise of… more
- DXC Technology (Nashville, TN)
- …our customers and colleagues at DXC.com. **Essential Job Functions:** **Life & Annuity Contact Center Operations Manager ** + Oversees the day-to-day ... Annuity or financial industry strong expertise + Nine or more years of customer service or other contact center operations experience + Five or more years of… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...skills, and leadership capabilities to ensure optimal performance and customer satisfaction. **Responsibilities:** + Internal project management support related… more
- Mass Markets (Mesilla, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... We are seeking a highly skilled and motivated Call Center Customer Service Manager to...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Connexus Energy (Ramsey, MN)
- We're looking for a strategic and member-focused Contact Center Manager to lead our service team in delivering exceptional support to the people who matter ... + Five or more years of progressive experience in Customer Care Operations and utilizing customer feedback...performance + Five or more years of experience with Contact Center technology (ACD, IVR, CTI Chat,… more
- Amazon (Tempe, AZ)
- …technology that make One Medical unique. As a Centralized Services Operations Manager , you'll be responsible for meeting One Medical patient promises of exceptional ... the big picture. You have mastered the art of customer -service, administrative work and motivating a team or peers,...and outbound and administrative (back office) centralized patient support center - Model the ideal team member experience through… more
- LA Care Health Plan (Los Angeles, CA)
- Manager , Customer Solution Center Appeals and Grievances Job Category: Management/Executive Department: CSC Appeals & Grievances Location: Los Angeles, CA, ... net required to achieve that purpose. Job Summary The Manager , Customer Solution Center Appeals...address and resolve member grievances. Serve as the Key Contact for State Fair Hearings, internal and external audits,… more