- Amazon (Austin, TX)
- …AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center . You'll join a diverse team of technical experts in dozens ... to join our Amazon Web Services Generative and Agentic AI professional services team . This strategic role will be pivotal in creating cohesion between our global… more
- UGI Corporation (Charlotte, NC)
- …readily supports functions across the center and AmeriGas to achieve customer and operational excellence + Leads team members to consistently achieve ... of CX Advocates. The CX Supervisor ensures his/her team of customer care professionals delivers an...operations and direct supervisory responsibilities + Working knowledge of contact center operations, key performance metrics, and… more
- JPMorgan Chase (Columbus, OH)
- …service teams in a leadership capacity + 4+ years experience with Client Service / Contact Center solutions + 4+ years experience with CRM and help desk software ... this may be the opportunity for you. As a Customer Service Team Lead within JP Morgan...is a plus. + Experience managing teams in the Customer Service / contact centre industry preferably… more
- Veolia North America (Paramus, NJ)
- …chat, self-service, etc.). + Partner with senior leadership to evolve the contact center into a customer -centric, performance-driven function. Billing, ... Strategy + Serve as a key member of the Customer Service leadership team , contributing to long-term...preferred. + 10+ years of progressive leadership experience in customer service, contact center management,… more
- Ally (Raleigh, NC)
- …within our Customer Care Contact Center . Associates joining the Contact Center team will start serving customers on inbound phones. Along with ... company that invests in its people. Working with a team of premier customer care professionals, you...to a quicker start: * Required: Prior experience in customer service, contact center , financial… more
- Citizens (Pittsburgh, PA)
- …issue - they'll want to tell friends or family about the service they received as a customer . As a Contact Center Specialist you will: + Field a variety of ... more. Primary responsibilities include Our best colleagues have a customer -first mentality when answering inquiries by phone. As part...- Many promotional roles throughout the Contact Center are hired from within the team .… more
- Mass Markets (MS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... Ability to multi-task, stay focused, and self-manage + Strong team orientation and customer focus + The...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... value + Resolve inquiries using internal systems and team collaboration + Document customer interactions and...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... offers on-the-job paid training. While prior contact center experience is not required, experience in customer...focused, and self-manage utilizing multiple tools to address the customer 's questions + Strong team orientation and… more
- Peckham, Inc. (Phoenix, AZ)
- …using a sign language interpreter, or using specialized equipment. Business Line: Contact Center Solutions Location: Phoenix, AZ Employee Type: Team Member ... including some weekends as needed. PREFERRED QUALIFICATIONS + Previous contact center experience + Ability to adhere...and therefore must be able to work in a team atmosphere. The tasks of the call center… more