- UNUM (Portland, ME)
- …etc.) that are in line with pre-set expectations and drive results for the Customer Contact Center . **Principal Duties and Responsibilities** + Be the ... When you join the team at Unum, you become part of an...Eastern time Monday-Friday. + Reliable attendance in accordance with contact center attendance guidelines. + Successfully complete… more
- Xylem (Houston, TX)
- …most critical water challenges. We invite passionate individuals to join our team , dedicated to exceeding customer expectations through innovative and ... resolution, sets and enforces Standard Operating Procedures (SOPs) for customer engagement, aligns call center resources, and...service delivery. + Serve as a senior point of contact for high-impact customer concerns and strategic… more
- Subaru of America (Camden, NJ)
- …Summary Analyzes and optimizes the performance of Subaru of America's (SOA's) contact center operations. Collects and interprets data, identifies trends, and ... their unique perspectives and talents to the table. Our team members are driven by a common goal: to...and experience of our Advocates. Responsibilities + Analyzes essential contact center data to identify trends, patterns,… more
- Mass Markets (Las Cruces, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... to customers. + Escalate complex issues to the appropriate team when needed. + Strive for first-call resolution through...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- UGI Corporation (Brooklyn Heights, OH)
- …degree preferred Three to five years customer service experience in a contact center environment Working Conditions Work occurs inside a contact ... to customer complaints when needed -Willingly supports additional customer contact types/cases as assigned -Effectively supports/leads employee training;… more
- Oriental Bank (San Juan, PR)
- …a best-in-class customer experience and building loyalty. You may work from our Contact Center in Minillas (Bayamon) or Oriental Center (San Juan) Puerto ... Are you passionate about customer service? Join our Team , we...Rico. The Associate, Retail Channels (Call Center ), provides prompt, courteous, efficient, and best-in-class … more
- Olympus Corporation of the Americas (Brooklyn Park, MN)
- …with problem resolution. Strictly adhere to all processes and regulations relating to Customer Complaints + Function as the primary contact for Customer ... about Life at Olympus (https://www.olympusamerica.com/careers) . **Job Description** The Customer Care Representative (CCR) Level II-Service will oversee the… more
- PennyMac (Tampa, FL)
- …A minimum of 12 months of mortgage experience preferably in a processing role with direct customer contact in a call center environment is required. If no ... Customer Experience Specialist is an entry level customer service role, operating in a call center...mortgage experience, 2+ years of direct customer contact in a financial industry high… more
- Amazon (Cupertino, CA)
- …- 7+ years' experience in enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products. - 7+ years of ... ideal candidate brings enterprise sales or deployment experience in Contact Center as a Service (or similar...programs through respective Connect domain teams and partner success team . - Collaborate with the Amazon Connect Customer… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... skills and a passion for helping others? Join our team and become a trusted resource for clients seeking...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more