- ARAMARK (Durham, NC)
- …and coordinates the service requests Works closely with management and the dispatch team to communicate needs and ensure timely guest service Handles and maintains ... and documentation of service requests; uses software to log activity Provides customer service and maintains a friendly and effective demeanor toward customers,… more
- US Tech Solutions (Sunnyvale, CA)
- **Description:** + We are seeking a Help Center / Customer Support Production Ops Program Manager to join Client's Content Innovation and Operations team . + ... workflows, including coordination with production vendors. + Experience working within customer support or help center environments, including managing and… more
- FirstEnergy (Akron, OH)
- …drive career development opportunities. + Partner with senior leadership to align contact center operations with companywide customer experience initiatives. ... preferred). + Minimum 10 years of progressive leadership experience in contact center / customer operations, preferably within utilities, telecommunications,… more
- Conduent (Topeka, KS)
- …Representative (CSR) will provide quality customer service in the KanCare Contact Center . The position is responsible for gathering thorough documentation ... - 4:30pm - approx. 6 weeks long_** **_Class Starts 10/6/25_** **Wage:** + Customer Experience Associate III Bilingual - $16.75/hr. + Customer Experience… more
- Peak Vista (Colorado Springs, CO)
- Customer Service Center Agent I- Bilingual...team in medical home and put patients in contact with the correct department to help meet their ... Summary Title: Customer Service Center Agent I- Bilingual ID:0822-5188 Department Location:3205/3207 N. Academy,...maintains good working relationships with all departments, the management team , medical staff, and leadership. + Other duties as… more
- LA Care Health Plan (Los Angeles, CA)
- Manager, Customer Solution Center Appeals and Grievances Job Category: Management/Executive Department: CSC Appeals & Grievances Location: Los Angeles, CA, US, ... the safety net required to achieve that purpose. Job Summary The Manager, Customer Solution Center Appeals and Grievances is responsible for the centralized… more
- Amazon (Arlington, VA)
- …responsible for 24X7 monitoring of the data center 's physical infrastructure. This team ensures that the customer experience will be optimal and gratifying ... Description At Amazon, we're working to be the most customer -centric company on Earth! Amazon is a place where...of the FOC. - Some travel required. About the team The Facility Operations Center (FOC) is… more
- TekSynap (Arlington, VA)
- …and work assignment + Data Center CI Management **Overview** We are seeking Data Center Team Lead to join our team supporting the Federal Deposit ... Team Leads for each of the following areas:Data Center Operations 1. Data Center Operations 2....in Carrollton, TX.You will be a member of technical team where excellent customer service and professional… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Team Lead will be responsible for providing oversight and management for a team of Call Center Agents coordinating healthcare appointments for primary care ... Region. Duties and Responsibilities + Perform as Lead Call Center Agent of a Team of Call...reports through the CMS, DPA system and the AVAYA Contact Recorder. + Review and analyze complex health care… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... for a dedicated individual to manage and support a team of customer service agents working on...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more