- Help at Home (Chicago, IL)
- …a timely and effective manner. **Required** **Skills and Abilities:** + Ability to lead a contact center team in a fast-paced work environment. + Ability to ... to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of...+ Oversee day-to-day operations of the contact center , ensuring efficient and effective handling of customer… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... trusted partner in the industry. We are looking for bilingual contact center representatives to support inbound and outbound customer service and sales… more
- Mass Markets (Mesilla, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... for the attendance, performance, and process adherence of a team of 15-25 contact tracing representatives. This...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Qualtrics (Seattle, WA)
- … will focus on ingesting, analyzing, surfacing insights from Omnichannel contact center data and drive action. **Our Team 's Favorite Perks and Benefits** + ... doing. **Senior Product Manager- (Omnichannel Analytics - Voice & Contact Center Data)** **Why We Have This...center data. **What You Should Know about this Team ** + The product team is focused… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... need your help in managing call center customer service agents. While your team operate...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- MyFlorida (Tallahassee, FL)
- …Quality Assurance Bureau of Operations Customer Contact Center Customer Contact Specialist - Team Lead Open Competitive Opportunity Are you ... We are seeking a strong Team Lead in MQA's Bureau of Operations Customer Contact Center . The candidate selected for this position should be ready to lead… more
- NTT America, Inc. (Chicago, IL)
- …apply now. We are currently seeking a Contact Center Manager - Business Contact Center to join our team in Chicago, Illinois (US-IL), United States ... (US). We seek an experienced ** Contact Center Manager** with a demonstrated understanding of customer...customer centric service to external and internal customers. ** TEAM SUPERVISION:** + Work closely with NTT DATA Management… more
- Mass Markets (Savannah, GA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... the industry. We are looking for contact center agents to support inbound and outbound customer...to multi-task, stay focused and self manage + Strong team orientation and customer focus + The… more
- AIG (Jersey City, NJ)
- …ability to successfully complete and standardize complex, non-routine contact center designs to provide consistent customer service experience. + ... customers to manage risk. Join us as a Senior Contact Center Engineer to play your part...skills and experience as a valued member of the team . Make your mark in Information Technology At AIG,… more
- Rush University Medical Center (Chicago, IL)
- …This position acts as the first point of contact within the Employee Service Center (ESC) Customer Service team for issues and requests from current ... Ability to work effectively both independently and within a team setting. * Ability to multi-task and manage competing...center metrics and goals. * Provides a positive customer experience while addressing HR inquiries, issues and requests.… more