- Baylor Scott & White Health (Waco, TX)
- …Supervisor Contact Center oversees daily tasks and department activities of the Contact Center team . They guide efforts to train, retain, and engage ... Supervises the daily schedules, functions, and responsibilities of their Contact Center team . This includes...should raise concerns, express ideas, and ask questions for team and customer safety. **Key Success Factors**… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer...Ability to multi-task, stay focused, and self-manage + Strong team orientation and customer focus + The… more
- Peckham, Inc. (Battle Creek, MI)
- …while ensuring customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES + The Contact Center Research Representative ( CCRR ) is responsible for ... Research Representative ( CCRR ) position involves providing customer service and research support for a government client...specialized equipment. Business Line: Contact Center Solutions Location: Battle Creek, MI Worker Sub-Type: Team … more
- Vanderbilt University Medical Center (Nashville, TN)
- …point of contact during their scheduled shift within our 24x7 IT Operations Center . This role is pivotal in training team members, ensuring adherence to ... **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating...daily operations remain aligned with organizational needs/priorities. + Ensure customer needs are met and identify issues and areas… more
- Hills Bank (Hills, IA)
- …the role of sales in a community bank environment. Must be able to address customer needs through appropriate sales and referrals. Team Player: + Must view ... via channels such as telephone, email, and chat. ACCOUNTABILITIES: Customer Support: + Handle customer telephone calls...oneself as part of an overall team . This includes supporting others throughout the entire bank… more
- Mass Markets (CA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer ...the products and processes with customers + Appropriately escalate customer dissatisfaction with managerial team + Ensure… more
- Mass Markets (Midway, GA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... are seeking a motivated and results-driven Contact Center Sales Agent to join our dynamic team...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Sprinklr (NC)
- …Fortune 100. Learn more about our culture here: The Sprinklr Way. **Job Description** ** Contact Center experience is required for this role** Working on the ... **What makes you qualified?** + **Experience deploying Voice and Non-Voice Contact center applications** like Genesys Engage, Amazon Connect, Cisco… more
- M&T Bank (Buffalo, NY)
- …onsite and in person collaboration the other three days._ Manages the activities of our Contact Center Technology support team (ECCI - Off The Hook) ... with knowledge transferred to ensure a high level of customer satisfaction and cross-functional support between Senior Tech Leaders...experience and 3 years' leadership experience + **Extensive** **Call Center Technology or Contact Center … more
- Amazon (Tempe, AZ)
- …learner, and focus on the big picture. You have mastered the art of customer -service, administrative work and motivating a team or peers, especially through ... and outbound and administrative (back office) centralized patient support center - Model the ideal team member...managing high-performing teams, with at least 2 years managing customer or patient facing support teams in a high-volume… more