- State of Colorado (Denver, CO)
- Member Contact Center Call Agent Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/5014829) Apply Member Contact Center Call Agent ... Care Policy & Financing! We are now hiring Member Contact Center Call Agents to work in... with assistance to public health insurance inquiries and customer specific issue resolution. The center delivers… more
- Mass Markets (Savannah, GA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer...Ability to multi-task, stay focused, and self-manage + Strong team orientation and customer focus + The… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer...Ability to multi-task, stay focused, and self-manage + Strong team orientation and customer focus + The… more
- Mass Markets (Mesilla, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... staffing, performance, and service delivery. + Lead and mentor team leaders, supervisors, and support staff to achieve KPIs...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Huron Consulting Group (Van Buren, AR)
- …sustainable solutions that drive meaningful results. As a Senior Director, Contact Center Managed Services Leader with our Healthcare team , you will lead our ... planning, design perspective and leadership, client relationship management, and oversight of contact center managed services solution. This role is ideal for… more
- MetroHealth (Brooklyn Heights, OH)
- …to navigate patient related issues to MHS clinics or escalate to Nurse Triage team . Upholds the mission, vision, values, and customer service standards of The ... * 1 year of experience with any of the following: call center support, patient registration, scheduling, assisting health care professionals and patients, and/or… more
- Rush University Medical Center (Chicago, IL)
- …customer relationship management (CRM) processes, while providing feedback on Genesys contact center workflows to improve overall operational performance. * ... **Job Description** Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Access Center Primary… more
- General Dynamics Information Technology (Philadelphia, PA)
- …seeking opportunities to increase efficiency through improved processes and technology. Our team will provide contact center services. **RESPONSIBILITIES:** ... + Meet with clients to gain feedback on team performance and take action to address gaps, if...with approximately 1M contacts per year + Expertise in contact center performance measures, customer … more
- Wawa, Inc. (IA)
- … team , keep reading. **What you will do:** + Wawa's Contact Center Representatives provide best in class customer experiences. + Our **hybrid in-office ... At Wawa, our Contact Center Representatives are the friendly...technology. + 2-3 years of experience in a call center or customer recovery environment. + HS… more
- Peckham, Inc. (Battle Creek, MI)
- …while ensuring customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES + The Contact Center Research Representative ( CCRR ) is responsible for ... Research Representative ( CCRR ) position involves providing customer service and research support for a government client...specialized equipment. Business Line: Contact Center Solutions Location: Battle Creek, MI Worker Sub-Type: Team … more