• Contact Center Systems Administrator

    WSP USA (San Francisco, CA)
    **Overview:** WSP is seeking an experienced Contact Center Systems Administrator to work in conjunction with our IT Service Desk and Customer Service ... have a strong background in Genesys Cloud CX, Cisco Contact Center and an ability to work...complex technical issues. + Experience working in a dynamic team environment and collaborating with cross-functional teams. **Technical Requirements:**… more
    WSP USA (07/19/25)
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  • Contact Center Operations Manager

    General Dynamics Information Technology (Indianapolis, IN)
    … center with approximately 1M contacts per year. + Expertise in contact center performance measures, customer relationship management, knowledge ... None **Public Trust/Other Required:** None **Job Family:** Project/Task Management **Skills:** Contact Center Operations, Contact Center Services,People… more
    General Dynamics Information Technology (07/23/25)
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  • Contact Center Solution/Technology…

    CTG (Phoenix, AZ)
    **CTG is seeking to fill a Contact Center Solution/Technology Architect opening for our client in Phoenix, AZ.** **Location:** Phoenix, AZ **Duration:** 6 months ... **Duties:** + Assess current Contact Center architecture and design a comprehensive...omnichannel strategies, including IVR, call flows, skill-based routing, and customer journey orchestration. + Identify and drive opportunities to… more
    CTG (07/24/25)
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  • Director, Contact Center

    Liberty Latin America (PR)
    …experience, excellent levels of customer service, ensure call quality within the contact center , and deliver tight operational and financial controls in a ... **What's the role?** As the Contact Center Director, you will be...for managing all phases of services provided by the Customer Experience Representatives. Lead the team to… more
    Liberty Latin America (07/24/25)
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  • Sr Contact Center Support Technician

    Public Storage (Plano, TX)
    …person will provide software, hardware, telecommunications, network and connectivity support to our Contact Center team . The role performs all activities to ... complete service requests and resolve technical issues for our Contact Center team . This Technician...and written communication skills. + Ability to deliver superior customer service and maintain a professional, calm, and positive… more
    Public Storage (05/31/25)
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  • Customer Contact Center…

    Hills Bank (Hills, IA)
    …the role of sales in a community bank environment. Must be able to address customer needs through appropriate sales and referrals. Team Player: + Must view ... via channels such as telephone, email, and chat. ACCOUNTABILITIES: Customer Support: + Handle customer telephone calls...oneself as part of an overall team . This includes supporting others throughout the entire bank… more
    Hills Bank (07/03/25)
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  • Work at Home Contact Center Agent

    Mass Markets (CA)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer ...the products and processes with customers + Appropriately escalate customer dissatisfaction with managerial team + Ensure… more
    Mass Markets (07/16/25)
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  • Contact Center Sales Agent

    Mass Markets (Pembroke, GA)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... are seeking a motivated and results-driven Contact Center Sales Agent to join our dynamic team...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
    Mass Markets (05/31/25)
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  • Representative, Contact Center II

    Eversource Energy (Manchester, NH)
    …excellent working conditions and a collaborative team atmosphere in a 24/7 contact center \. Because we are there for our customers when they need ... gas customers in Connecticut, Massachusetts, and New Hampshire\. Our team of more than 9,000 dedicated, diverse, and engaged...equivalent _Experience_ : + One \(1\) year of related Contact Center of Customer Service… more
    Eversource Energy (06/14/25)
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  • Contact Center Trainer

    Mass Markets (Garden City, GA)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... looking for a skilled and enthusiastic Contact Center Trainer to join our team . You...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
    Mass Markets (06/04/25)
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