- Penn State Health (Hershey, PA)
- …Provides essential telephone coverage from 6:00am-10:00pm 365 days per year for Contact Center responsibilities including the Careline, MD Network, MD Network ... phone applications, computer programs, and software applications that support the Contact Center daily operations required. **KNOWLEDGE, SKILLS, & ABILITIES:**… more
- Penn State Health (Hershey, PA)
- …OF POSITION:** Responsible for providing 365-day coverage from 6:00am-10:00pm for the Contact Center responsibilities including Careline, MD Network, and Patient ... line. Responsible to manage and lead the daily operations associated with the Contact Center including staffing, coaching, and providing frontline leadership for… more
- AAA Mid Atlantic (Forks, WA)
- …quality, production, and all TCC/Organizational performance goals are achieved. + Assist Contact Center Associates and leadership team in resolving ... AAA Club Alliance is seeking a Supervisor l, Travel Contact Center ! This position will supervise Associates...Center Associates' travel knowledge as well as sales, customer service, technical, and phone skills. + Real-time oversight… more
- Mass Markets (Las Cruces, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... job paid training. Compensation is commensurate with experience. Prior contact center or customer service...service oriented (empathetic, responsive, patient, and conscientious) + Strong team orientation and customer focus with a… more
- Cognizant (Chicago, IL)
- …technical solutions * Work with the development team and execute design methods on Contact center project with sizable team * The candidate is expected ... to mentor and share knowledge **Preferred Skills/Qualification:** * Handled 4-5 large contact center project and with sizable team * Contact Center … more
- Alaska Airlines (Seatac, WA)
- …+ Proven expertise in AI, automation, and workforce enablement tools within a contact center or customer service environment. **Job-Specific Leadership ... **Company** Alaska Airlines **The Team ** Guided by our purpose, core values, and...travel experiences for our guests and ensuring our frontline contact center agents are empowered to provide… more
- University of Virginia (Charlottesville, VA)
- Thank you for considering a customer service Contact Center ...in everything we do for our patients. As a Contact Center team member at ... a team dedicated to providing compassionate care. Contact Center team members are...High School Graduate or Equivalent Experience: 1 year of customer service or call center preferred Licensure:… more
- Mass Markets (Dallas, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Cedars-Sinai (Los Angeles, CA)
- …: 6176 **Working Title** : Admissions Team Lead - Patient Access Contact Center (Hybrid) **Department** : CSRC Sched Reg Patient Access **Business Entity** ... efficient and appropriate utilization of resources. Acts as a resource for team members by assisting with coaching, training orientation of new hires, professional… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... We are seeking dedicated and compassionate Contact Center Support Agent to join our team ....and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more