- Canon USA & Affiliates (Chesapeake, VA)
- …PM EST (occasional Saturdays) Canon ITS is seeking a dynamic and motivated Contact Center Supervisor to lead a team within our Sales Support Group. The ideal ... team leader with a passion for delivering exceptional customer service. You'll provide daily guidance, performance coaching, and...2-5 years of recent supervisory experience, preferably in a contact center environment - 1-2 years of… more
- Reckitt (Evansville, IN)
- Consumer Specialist - Contact Center City: Evansville **We are...of a cleaner, healthier world. We are a global team united by this purpose. Join us in our ... to grow and upskill will be extensive. **About the role** Multi-channel contact center position dedicated to building consumer relationships and maintaining… more
- Trinity Health (Livonia, MI)
- …results, coaching, mentoring, and career pathing. + Manages the Contact Center Operations and Case Management team and related projects and initiatives. ... key metrics, program data, benchmarking data, goal achievements and team results. Refines and develops new reports to accurately...in customer service, phone support, HR or contact center case management, project leadership or… more
- Comerica (Auburn Hills, MI)
- … Comerica is seeking a highly skilled and strategic technology leader to join our team as Manager, Contact Center Technologies. In this role you will ... optimizing and enhancing the technology stack that powers our contact center operations. You will oversee Amazon...Calabrio, Lex Bots) to ensure a seamless and efficient customer experience. This role is also responsible for leading… more
- Middlesex Savings (Westborough, MA)
- **Overview** The Contact Center Specialist I is a key role focused on providing exceptional service through various communication channels, including phone and ... complex loan inquiries. + Meets expectations for all call center related statistics, including but not limited to measurement...time. + Identify process improvement ideas with the management team . + Protects customer information by following… more
- Hackensack Meridian Health (Edison, NJ)
- …to transform healthcare and serve as a leader of positive change. The ** Contact Center Quality Assurance Analyst** will be responsible for coordinating and ... of new hires and ongoing training required for the contact center . This posiiton will offer a... service environment OR a current active Patient Access Center team member with 6+ months in… more
- FirstBank (Lakewood, CO)
- …Apply today to learn more and join the team ! **A Brief Overview** The Contact Center Representative works in a fast-paced call center atmosphere focusing ... the people that comprise it. By joining the FirstBank team you will experience our great team ...customer service experience + Working knowledge of call center environment **Knowledge, Skills, and Abilities** + General knowledge… more
- Vibe Credit Union (Novi, MI)
- …satisfaction. Essential Duties + Team Management: + Lead, coach, and motivate a team of call center agents to achieve performance targets. + Conduct regular ... in a fast-paced environment and oversee multiple priorities. Skills/Abilities + Leadership and team development + Expertise in call center operations + Strong… more
- University of Miami (Medley, FL)
- …. The Department of UHealth Connect has an exciting opportunity for a full-time Contact Center Associate 1 (Remote). The individual in this position is part ... of the UHealth Connect Contact center and will be responsible for...tasks by paying attention to detail and providing excellent customer service skills with Patients, Physicians and other related… more
- Leidos (Washington, DC)
- …& Civil Sector is seeking a highly motivated and experienced ** Contact Center Supervisor** to join our team . This position directly supports programs which ... represent a funded opening. Responses to your application may be delayed._** Contact Center Supervisors provide counseling services as independent practitioners,… more