- Intuit (Mountain View, CA)
- …of ethnicity and gender. **Qualifications** + 7+ years of experience leading customer success delivery and vendor/BPO partnerships, with proven success in ... **Overview** Join our Customer Success organization as a Customer ...lead the operational performance of vendor-delivered support services, ensuring delivery on experience metrics, operational efficiency, and budget targets.… more
- Koniag Government Services (Washington, DC)
- …play a crucial role in driving operational excellence and ensuring high-quality customer service delivery . **Essential Functions, Responsibilities & Duties may ... Government Service Company, is seeking a Senior Project Analyst Customer Service Support to support KPS and our government...+ Develop and implement data-driven solutions to enhance service delivery + Travel for meetings and site visits, averaging… more
- American Airlines (Miami, FL)
- …handling performance, and international arrivals + Oversees all facets of outstanding customer service delivery throughout the operating day + Coordinates the ... satisfaction + Monitors and develops performance metrics to enhance sustainable delivery of customer care goals + Provides direct oversight of Net Promoter Score… more
- Amazon (Newark, NJ)
- …Voice of Customer (VoC) insights. ABOUT YOU You'll assist in transforming customer service delivery as we scale globally and implement AI-first strategies to ... drive the strategy and execution of large, complex programs that drive customer experience excellence across a number of areas including Quality Intelligence,… more
- Lithia & Driveway (Medford, OR)
- … customer post- delivery to ensure complete satisfaction + Escalates post- delivery customer concerns to appropriate department + Responsible for pre- ... Dealership:L0397 Driveway Home Office Customer Dispatch Coordinator Location: Medford, OR (On-site) Schedule:...status in Scheduling, CRM and TMS program + Keeps customer informed on delivery status + Follows… more
- CAE USA INC (FL)
- …as pivot between clients/guests and the various back-office functions to ensure customer services delivery expectations are being met and/or exceeded ... Rep) will be responsible for coordinating across functional disciplines to achieve customer satisfaction. The CSR will be responsible for the in-house customer… more
- The ODP Corporation (Fremont, CA)
- …members with opportunities for business scale and career growth in logistics. The Delivery Driver is responsible for delivering customer orders in a productive, ... complete daily pre and post trip checklist. + Delivers product to customer locations meeting established delivery goals while ensuring efficiency, timeliness… more
- Samsung SDS America (Fullerton, CA)
- …Delivery Senior Analyst plays a pivotal role in ensuring seamless last-mile delivery operations, driving customer satisfaction, and optimizing delivery ... Monitor and analyze key performance indicators (KPIs) such as on-time delivery rates, customer satisfaction scores, and delivery costs to identify… more
- Amazon (Jessup, MD)
- …strategies for customers - Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements - Driving business development initiatives ... The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team… more
- Amazon (Arlington, VA)
- …strategies for customers *Managing practice P&L, ensuring on-time and within-budget delivery of customer engagements *Driving business development initiatives ... Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our Associate to Consultant (A2C)… more
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