- Carrier (Beverly, MA)
- … Experience team. This role will support our efforts to accelerate digital and process transformation initiatives that enhance customer satisfaction and ... Responsibilities** + Collaborate with cross-functional teams to identify and implement digital solutions that improve customer experience. + Support process… more
- Abbott (Alameda, CA)
- …Opportunity** The **IT Business Architect for Global Customer Experience (Marketing / Customer 360 / Digital Channels) and Operations** plays a pivotal role ... roadmap. + Design and implement business architecture frameworks that support digital transformation, operational efficiency, and customer journey excellence. +… more
- Pegasystems (CT)
- …**Who You Are:** + Comfortable dealing with senior executives in marketing, retention, customer experience, ( digital ) channels, data and analytics, customer ... Customer Engagement Account Executive - HC Job Category:...an enterprise technology perspective. + Thorough understanding of the Digital Marketing landscape including Paid Media & Social. **Pega… more
- John Deere (Moline, IL)
- …more years of experience in digital /software product development with a focus on customer digital applications + 3 or more years of experience executing ... digital go-to-market strategies and digital customer journey planning + 3 or more years of experience communicating to a diverse stakeholder group conveying… more
- Abbott (Alameda, CA)
- … programs and experience metrics that inform service improvements and strengthen customer trust. + Enable digital transformation efforts by supporting rollout ... people in more than 160 countries. **Job Description Summary** The Director, Global Customer Experience will oversee the global customer experience strategy and… more
- Genentech (South San Francisco, CA)
- …in delivering life-changing medicines. This role will report to the Executive Director Digital Customer Engagement (CRM) **Location** + This position is based in ... at Genentech is focused on shaping the future of patient and customer connections through digital innovation and human-centered design. They use AI, digital … more
- Mass Markets (Killeen, TX)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Mass Markets (Killeen, TX)
- …(BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- Kuehne+Nagel (Flower Mound, TX)
- …complaints and escalations, and ensure swift corrective actions. + Ensure awareness of customer facing digital solutions and encourage usage by our customers. ... will primarily support our **Tracy, CA location** . The ** Customer Care Specialist** is responsible for the daily execution...for the daily execution and delivery of an exceptional customer experience, leading to consistent customer excellence… more
- Kuehne+Nagel (East Point, GA)
- … customer implementations, and drive awareness and encouragement of usage of customer facing digital solutions. With shipment ownership, drive the most ... in more ways than we imagine. **** With a passion for customer service delivery, the Customer Care Manager is responsible, on national or location level, to… more